Director, O.e.m. Sales

Company
thyssenkrupp Bilstein of America, Inc., headquartered in Hamilton, Ohio USA is a world class manufacturer of suspension solutions suppling highly engineered products to a wide range of customers to include Original Equipment Automotive Manufacturers, Aftermarket, Motorsports and Tactical Vehicle Manufacturers. We take great pride as a leader in the implementation of Industry 5.0 technology transforming our manufacturing practices through the use of Collaborative Robots, Additive Manufacturing, AGV’s/ AIV’s; IOT solutions, Simulations and Cloud Applications, etc.

The Director, O.E.M. Sales & Marketing, North America is a key member of the North American Senior Leadership Team and responsible for generating existing and new sales with the O.E.M.’s throughout North America through the building and managing of strong customer relationships and partnerships. Reporting directly to Top Management for Bilstein of America and in matrix to the Global Head of O.E.M. Sales for the Business Unit Bilstein, leads a team of Account Managers, sales support staff, and marketing professionals in the development and implementation of an O.E.M. sales and market strategy for North America in accordance with tk Bilstein of America (BIA) and global BU Bilstein management.

**Your responsibilities**:

- Directs O.E.M. sales and marketing strategy in North America in accordance with tk Bilstein of America (BIA) and Global BU Bilstein management. Leads a high performing team of account managers to cover existing customers and new customers throughout North America.
- Develops and executes strategic plans to optimize sales and achieves sales operational objectives.
- Establishes, maintains and develops business relationships with customers and potential customers to optimize customer base revenue & profitability. Proactively establishes relationships at higher levels of key accounts to identify unspoken needs and ensure rapid resolution of issues if/when they occur. Acts as the “voice of the customer” on all internal discussions, etc.
- Develops new markets for all Bilstein products and increases brand awareness.
- Collaborates with Engineering, Purchasing and Operations leadership to optimize BIA’s sales and profit.
- Delivers reports and presentations to the BIA Management and the BU Board on market trends and news, sales results, planning and progress.
- Establishes annual budgets and mid-term planning by forecasting and developing annual sales quotas for North America, projecting expected sales volumes and profit for existing and new products, projecting and monitoring departmental costs.
- Accomplishes human resources objectives by recruiting, selecting, training, on-boarding new sales employees, coaching and providing quarterly and annual performance evaluations for each direct report.
- Builds an inclusive environment that attracts, retains, and inspires a diverse and engaged Creates trusted and valued relationships and communicates effectively, so that people throughout the organization feel engaged and connected to their work.
- Responds promptly to inquiries and provides proposals or options for quality and/or sales required to meet customers’ needs. Expedites the resolution of customer problems/complaints.
- Attends industry trade shows, sales meetings, marketing workshops and other special events as required. Hosts and coordinates customer visits.
- Provides management with oral and written reports on customer needs, concerns, interests, market situation, competitive activities and potential for new products and/or services.
- Contributes to the development of strategic business plans and marketing initiatives and to the preparation of sales forecasts, budgets, quotes and other projections.

**Your profile**:

- Bachelor’s degree in Business, Finance, Marketing, Engineering or related field or equivalent in education and experience.
- Extensive successful experience working with and building strong partnerships as an Account Manager directly with various OE.M.’s.
- Successful experience negotiating challenging commercial topics such as claims with various O.E.M.’s
- Deep knowledge of internal cost structure with the ability to lead internal cost collection and quote preparation
- Strong experience developing financial business cases with understanding of various financial KPI’s
- Demonstrated experience forecasting, budgeting, and managing a P&L.
- Ability to understand and grasp technical design and manufacturing concepts.
- Strong interpersonal communication skills to include influencing, collaboration and building of strong, lasting
- Demonstrated ability to effectively interact and communicate with multiple levels and Possesses and displays strong consulting skills, including the capability to quickly identify and develop improvement opportunities and build the trust and confidence and credibility with Customers, key OE partners, individual contributors, line managers and leaders.
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