Intern, Product Operations

**Company Description**
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for an** Intern, Product Operations**to join the **Vendor Growth Team** on our journey to always delivering amazing experiences_._

As part of our Vendor Team, you’ll be the driving force behind the success of thousands of restaurants, shops, and local businesses. Your contributions will empower vendors with advanced tools to manage their operations, boosting their visibility and reach. Every feature you help build will create growth opportunities for businesses of all sizes, strengthening Delivery Hero’s ecosystem and impact.

Our _Product Support_ team in Vendor Growth ensures smooth product usage across the organization, solving stakeholder problems with speed, clarity, and precision. This is a fantastic opportunity to gain real-world experience, work with cross-functional teams, and support the backbone of our platforms globally.
- Support senior team members with investigations and performing basic analysis
- Learn how to navigate technical platforms and collaborate with internal teams, Engineers, and Product Managers
- Assist our platform stakeholders in resolving bugs or issues and relay technical information in an informative and concise manner.
- Contribute to operational tasks such as reporting, product documentation, and testing or validation work.
- Help shape internal processes for the team through observation and suggestion.

**Qualifications**
- Familiar with agile software development and related tools.
- Curious mindset with an eagerness to learn how to solve problems, ask questions, identify basic root causes, and suggest improvements.
- Strong team player, with an ability to connect people and teams.
- Hands-on attitude, able to take initiative, get things done in a timely and effective manner, and seek feedback to improve.
- Excellent English skills in both written and verbal communication

**Additional Information**

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- _ Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week_
- _ We offer 27 days holiday with an extra day on 2nd and 3rd year of service_
- _ We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses._
- _ Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy_
- _ Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan_
- _ The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses._