Data Centre Technician

Data Centre Technician-230000BV

**Applicants are required to read, write, and speak the following languages***: English

**Preferred Qualifications**

**The next 5-10 years will see the software industry move away from on-premises software solutions towards software delivery via cloud-based services. Oracle number one strength is the size and strength of our software portfolio to which most of the business world is already addicted.**

**Our vision is to bring this to the Cloud from our app server and development tools to our dataset and people management software. We already have the core infrastructure that all of this is built on.**

**Oracle plans to manoeuvre the entire company’s tech focus to provide this.**

Do you want a job role change or to gain experience in IT by joining our experienced Data Centre Team, working in daily DC operations, racking, stacking, hardware break fix and everything in between?
Interested in new challenges and being part of a newly created team working on critical projects?

**Then we’d like to talk to you**

An Oracle Data Centre Technician (IC1) will be the technical liaison between the technology teams and the Data Centre Environment. You will be trained to understand all aspects of the equipment you support, troubleshoot, and solve complex infrastructure issues, create, and maintain documentation on technologies you support. You will also execute small projects on your own and work with your manager in planning and executing larger local projects. Some travel might be required.

We want people that are willing to innovate and make decisions on their own, but also know how to take direction when it is given, paying attention to details.

**Requirements**:
**Role Responsibilities and Duties**- Attain training to act as data centre SME liaison to other technical teams & non-technical teams (e.g., networking, compute, compliance, business operations)
- Understand internal customer problem and provide technical solution in timely manner
- Train and participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
- Train and participate in hardware level fault diagnosis and repairs to adhere to SLAs
- Train and perform structured cabling installations
- Strict adherence to Health and Safety processes
- Work as part of a multi-disciplinary team without friction

**Qualifications and Skills**- **Ability of working on a 24/7 shift rota system**:

- The position has a physical component requiring the ability to lift 15Kg and may require working in cramped spaces or elevated locations
- Ability to speak confidently & communicate clearly in a virtual environment
- Excellent communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
- Willing to provide client-facing, direct customer support and service.
- Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
- Highly service-oriented, reliable, responsible, self-motivated
- Fluent in English (Dutch or German advantageous)

Is this the challenge you are looking for? If you meet the above requirements, we want to talk to _you_.

**Detailed Description and Job Requirements**

Monitor the fundamental server/network capacity. Determine the characteristics of a problem and either resolve the problem immediately and/or record, escalate, and track the problem through to closure and to the customer*s satisfaction.

**Job**: Information Technology

**Location**: DE-DE,Germany-Frankfurt

**Job Type**: Regular Employee Hire

**Organization**: Oracle