Investment Banking Business Assistant

**JOB DESCRIPTION**

As a Business Assistant within Investment Banking, you will predominantly perform diverse administrative duties requiring confidentiality, a strong work ethic and common-sense approach. Support requirements will vary from day-to-day dependent on the line of business covered and all applicants should have a solid PA background and skill set with a strong degree of flexibility given the demanding nature of this role. This is an in-office role, 5 days a week.

**Job responsibilities**
- Executive diary management & complex travel arrangements (end to end) and within line of business policy: co-ordination of flights, trains, check in, VISAs, accommodation, and ground transportation planning. Manage a multitude of frequent changes at short notice and prepare travel itineraries.
- Management of internal/external meetings, conference calls.
- Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy. Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
- Use internal systems, complete accurate data entry (Concur, eSource, Travel Portal, iMeet/iMemo, Microsoft Teams, Zoom, OMD & Cross Boarder).
- Strong understanding of the political landscape/key people within the organisation.
- Integral partner to the business, and able to understand group priorities independently.
- Cover group mentality and strong team work ethic with a high degree of flexibility.
- General administration duties (room bookings, filing, photocopying, stationery, and business card ordering).
- Partnership with all assistants across the CIB group to provide back-up coverage during planned/un-planned absence sporadically.
- Ad-hoc project work - distribution list owner/management, org chart updates etc.

**Required qualifications, capabilities and skills**
- Professional client handling and relationship building with all clients, Bankers, and Business Assistant cover groups across front office cover groups.
- Awareness of expense systems and cost control initiatives e.g., can champion expense policy, process expenses in a timely manner.
- Excellent telephone manner; polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.
- Exhibits a positive, common sense, constructive attitude to drive stakeholders schedule and help manage time effectively.
- Can follow up without prompting and keep one step ahead of arrangement and requirements, displays good use of initiative and follow through to completion.
- Has a high level of attention to detail and delivers high quality results.
- Has an understanding of the culture of Investment Banking.
- Is driven and can manage expectations through communicating proactively and often across different hierarchies.
- Bi-lingual: Fluent German / excellent English
- Strong proficiency in Microsoft Office.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Investment banking is about more than offering industry-leading advice and financial expertise. Teams serve clients by building long-term, trusted partnerships that put their needs first. The world’s largest corporations, institutions and governments rely on the in-depth industry knowledge and market insights provided, knowing their goals are our top priority.