Senior Director, Communications and Public Affairs

**Company Description**
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

Want to be a Hero? Join one of the leading global online food ordering and delivery marketplaces

We are looking for a **Senior Director. **This is a key role within Delivering Hero’s new Pandora group compromising three strategic pillars:

- ** Communications and Corporate Brand**
- ** Global Public Policy & Government Affairs**
- ** Corporate Social Responsibility**

In this unique time of industry disruption and economic changes, it is more important than ever that our consumers, communities, employees, and shareholders understand who we are and what we stand for. At the same time, the spheres of communications, corporate governance, social responsibility, government relations and public policy are increasingly interconnected and require a focused, coordinated approach.

Our organisational culture is entirely unique, enabling our independent brands to be industry leaders within their markets and our cultural DNA embodies entrepreneurial mindset, ‘play to win’ mentality, influencing and end to end ownership.

**Communications and Corporate Brand Pillar**:
Lead Global Communications for the newly established Pandora group at Delivery Hero in line with the company’s positioning and philosophy. In this role, you will be responsible for strategically driving the external (financial and corporate) and internal narrative around the DH business, its products and values with a key focus on the tech platform. With a strategic understanding of the media landscape, from both a digital and traditional point of view, you will understand how to best position DH brand, as well as opportunities to strengthen it amongst internal and external stakeholders alike.

Key responsibilities of the role include, but are not limited to:

- Building relationships with senior stakeholders within the business (Global and Regional) and demonstrating how Communications can support the wider business objectives
- Continue to communicate our position as a leading Tech company with relevant tech blogs and tech press
- Carefully tailor employee messaging to reflect our values of care.
- Deliver Communications strategy with a perspective on employee/financial/corporate communications, content creators, partnerships, events and collaborations
- Build, lead and develop a dynamic team of Public Relations/Internal Comms experts who actively collaborate with relevant partners within and outside the organization
- Build key strategic relations within the global press and cultural communities
- With an agency partner, developing a Global issues/crisis management strategy and deploying as needed
- Lead brand spokesperson strategy, ensuring regular media training and brand briefings
- Working closely with the regional Head of Communications, supporting with agency appointments and local issues management
- Advocating for campaign optimisation across all channels and developing collaborative ways of working
- Ensuring visibility of PR initiatives across the wider business

**Global Public Policy & Government Affairs Pillar**:
The role will be responsible for public policy advocacy, government and regulatory affairs within the EU and globally. You will lead political positioning and will be responsible for managing and growing the Public Policy and Government Affairs team across Pandora.

Your mission:

- You develop and maintain excellent working relationships with political bodies, policymakers, administrative authorities and non-governmental organizations on policy topics related to our business operations.
- You build and manage meaningful partnerships with internal as well as external stakeholders and you are involved in representing the company in trade associations, industry platforms and advocacy groups across the globe.
- You monitor and assess upcoming legislation, policy proposals and regulatory initiatives inter alia in the areas of data privacy laws, platform regulation, antitrust and competition laws, intellectual property rights, cybersecurity, food safety and financial market regulation, and you devise strategies to minimize risks for our business operations.
- Together with different teams within our organization, you define and implement regulatory and public policy positions and strategies to advance our business in around 18 active markets worldwide.
- You provide Pandora's management with strategic advice and intelligence on legislative and regulatory initiatives and you work closely with the Public Affairs team to suppor