Academic Lead

Founded in 2009, CLO Virtual Fashion is committed to innovating how we communicate fashion through our true-to-life 3D garment simulation technology. Our solutions and services connect all teams involved in the product life cycle, enabling more direct collaboration and reduced lead time while maintaining the intricacies of garment design. We envision our garment simulation technology becoming not only the tool to create virtual garments but also the platform to provide valuable data about garments, designs, and trends by virtualizing every garment on Earth.

We currently have 13 offices located in 11 countries across North America, Asia, Europe, and South America, and we continue to expand to serve our users around the globe.We gather talents from all over the world with diverse profiles and expertise. We are tight-knit, dynamic, local teams that work in a global collaborative environment.

Our company and the markets that we cater to are in constant evolution, which makes a day at CLO Virtual Fashion never the same

**The role**

As an Academic Lead at CLO Virtual Fashion, main responsibilities range from software licensing to presenting the company's vision and products to potential clients, spearheading the implementation, managing sales records and invoicing, arranging project timelines, and offering software support and train clients in, but not limited to, your region.

**KEY RESPONSIBILITIES (not limited to)**:

- Managing license acquisition and renewal process
- Deliver inspiring presentations to academic institutions of all sizes with the relevant reference manuals and user reports
- Train new and existing academic users on-site and off-site, fostering proficiency in our solutions.
- Guide academic clients in their 3D implementation strategy
- Provide technical support for CLO and CLO-SET, ensuring high user satisfaction
- Manage sales pipeline, client conversations, and onboarding projects for academic users
- Research market trends in academia and the apparel industry
- Identify challenges and collaborate with other teams to develop solutions
- Serve as a liaison with global CLO offices to connect users worldwide
- Collaborate with software developers and UX designers to propose innovative features and improvements based on user feedback and beta testing of the latest release

**Requirement**:

- 2-3 years of work experience in the academia, fashion or tech industry with knowledge of garment construction and operations management
- Strong base in CLO software and knowledge of CONNECT and CLO-SET
- Critical thinking and creative strategizing
- Knowledge of the apparel industry’s supply chain
- Knowledge in the Adobe suits (especially Photoshop & Illustrator)
- Good professional writing, presentation, and public speaking skills
- Customer focused
- Must be fluent in English; native/proficient in German is a plus
- Willingness to travel
- Must be a European citizen or have a working/residential visa for the EU

**Desirable Soft Skills**:

- Be user-focused
- Resourceful - with a can-do attitude, takes initiative and is self-drivenTeam player and a great ability to work collaboratively in a fast-paced, deadline-driven environment
- Strong organization and prioritization skills
- Positive and enthusiastic attitude with a desire to invest in long-term
- Tech-savvy and interested in new technologies related to 3D and the apparel and têxtile industry.

**Plus if you have**:

- Knowledge of other 2D CAD software (Modaris, Gerber, Optitex, etc..) and other 3D software (blender, Rhino, 3dsMax, etc...)

**Benefits**:

- WFH Allowance
- Refresh month after 5 years of ancestry in the company
- 1 week extra holidays between Christmas and new years
- DB Deutschland Ticket