Quality Management

Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. **We are actively looking for a Quality Management & Systems Specialist to join our Quality Management team.** As part of the Quality Management Group, the Quality Management & Systems Specialist provides global support to staff, ensuring the company's quality management policies, standards, and procedures (QMS) are understood, implemented, maintained, and improved. The role collaborates with the Director, Quality and Management Systems to monitor, measure, and evaluate company-wide quality performance and drive continual improvement. This includes developing, implementing, and maintaining the QMS to ensure compliance with industry standards and regulations, evaluating existing processes, identifying areas for improvement, and ensuring products and services meet established quality standards and client expectations.

**About Moffatt & Nichol**:
Moffatt & Nichol is a leading U.S.based global infrastructure advisor specialising in the planning and design of facilities that shape and serve our coastlines, harbours, and rivers. Reflecting Moffatt & Nichol’s commitment to design innovation since 1945, **Engineering News-Record (ENR) has ranked the company No. 1 in Marine and Port Facilities and among the Top 50 Designers in International Markets.**

Moffatt & Nichol's professional staff includes engineers, planners, scientists, and architects who serve our global client base from offices in Europe, the Americas, and the Pacific Rim. The firm provides clients worldwide with customised service and a level of excellence that have become the firm’s hallmark in three primary practise areas—coastal, environmental, and water resources; ports and harbours; and transportation, bridges, and rail.

**Duties and responsibilities**:

- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions._
- Responsible for the implementation, compliance and continual improvement of the ISO standards required by the organization in the service segment as determined by company policies
- Collaborate on the development of internal audit plans, conduct internal quality audits and collaborates with business unit leaders and staff to develop action plans and address audit findings
- Collaborate on the development and analysis of statistical measurements of internal audits, KPIs, and regulatory compliance
- Collaborate with cross-functional teams to implement improvements based on audit findings
- Identify continual improvement initiatives, collaborate with senior management and project managers to identify related solution-based improvements
- Collaborate with the Director, Quality and Management Systems and Contribute to the development of the annual plan for company-wide quality management and improvement objectives, performance, communications, and improvement initiatives
- Collaborate on the development, maintenance, and improvement of QMS and EMS documentation
- Contribute to the development and delivery of quality training and orientation sessions
- Oversee and verify compliance with organizational standards for quality, safety, occupational health, and the environment
- Perform alignment reviews to ensure information is consistent throughout the QMS/EMS and meets ISO requirements
- Assist in data collection, evaluation, analysis and reporting related to M&N business context and risk, interested parties’ feedback, client satisfaction and company-wide quality management and improvement performance

**Other duties**:
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Qualifications**:

- Bachelor’s degree in engineering or related technical field
- 10+ years of experience working with ISO management systems in a professional service organization
- Proficiency in internal auditing of quality management systems and environmental management systems
- Lead Auditor Certification in ISO 9001:2015 and ISO 14001:2015
- Proficiency in internal auditing and lead auditor certification in ISO 9001:2015 and ISO 14001:2015
- Excellent time management, multitasking, and organizational skills, with a focus on documentation and record control
- Ability to work in various time zones, prioritize responsibilities, and adapt to changes in a fast-paced environment
- Excellent collaboration, communication, and interpersonal skills, with fluency in English and Spanish being beneficial
- Experience in auditing quality and environmental management systems, analyzing audit findings, and implementing improvement actions
- Proficiency in math principles, predictive models, and tools, as well as the ability to provide critical review for technical docume