Product Designer Intern

**Product Designer Intern**:
**Intern, Full-time - Berlin**:
**THE IMPACT YOU WILL MAKE**:
As Product Designer Intern, you will work very closely with our Senior Product Designer Hash. You will act as an extension of their bandwidth to enhance the design capabilities of the Product Department.

This means conducting UX research, creating rapid prototypes, participating in the product development lifecycle, and helping document design components. You will receive unique insights into the design processes of one of the fastest-growing and most exciting start-ups in Europe.

**THIS IS WHAT YOU WILL BE DOING**:

- **Conduct UX research** by testing out products in our domain and beyond to understand how they enhance user experience or solve user problems
- **Perform competitor research** to identify design trends, best practices, and opportunities for innovation
- **Create rapid prototypes** to test different design solutions for the same problem and compare their effectiveness
- **Conduct user interviews and usability testing** with users and internal stakeholders to validate design decisions
- **Participate in product SDLC** as the design representative in team meetings
- **Help document and test components** before finalizing them in our design system
- **Collaborate with product designer and product manager** to craft the product experience
- **Support design initiatives** across the product development lifecycle

**YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES**:

- Have at least a Certificate or Bachelor Degree in Product Design, User Interface and User Experience, or a related field.
- Advance understanding of Figma; familiarity with Adobe Creative Suite is a plus.
- A strong sense of taste for visual aesthetics, including layout, typography, and color schemes.
- Basic understanding of front-end development
- You possess **natural curiosity about users and their needs**, with a passion for translating insights into design solutions
- You **know how to divide and conquer complex problems**, enabling you to take ownership and execute projects quickly
- You demonstrate **creativity and attention to detail** in your design work
- You will join us for a minimum 6 months
- You have **excellent English and German** language skills

**THINGS WE OFFER**:

- Working on challenging and impactful projects at the forefront of one of **the most innovative industries in Europe**:

- Collaborating with some of **the leading experts in Conversational Commerce** and disrupting a fast-growing industry
- Joining forces with a **unique community** of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
- Having high visibility and impact across the business with the option to own and **drive new initiatives**:

- Celebrating our major and micro-wins as well as getting to know each other better at **regular team-building events**:

- Working in a **brand new office** in the heart of Berlin overlooking the Wall memorial
- Earning a **competitive compensation** package

**What else we offer?**
- **Urban Sports Club** membership
- **A weekly personal trainer**:

- **Free company lunch** on Thursdays
- A **friendly, open, multicultural** work environment
- **Dog-friendly** office
- **Discounts on BVG** tickets

**About us**
- It's better to have a conversation_

charles is a SaaS startup that enables brands to build personal relationships with customers. With our software, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to connect any kind of business with their customers via messaging apps to let them do what they need.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

**charles and diversity: be yourself and no-one else**
- Different perspectives bring innovation and richer work environments. We're committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard._