Operations Specialist

vor 22 Stunden

Berlin, Deutschland Bolt Technology Vollzeit

We are looking for an **analytical** and **solutions-driven** Operations Specialist to manage our **car-sharing operations** in Berlin.

You will be working closely with the Operations team, Country Manager and HQ teams where **your work will drive business growth and revenue** through achieving operational milestones and key metrics.

**Your daily adventures will include**:

- **Hands-on supply management** - working autonomously and taking initiatives with your team through the stages of vehicle deployment, rebalancing, collection, and maintenance.
- **Analysing data** - you will monitor our city operations metrics to ensure marketplace balance in core demand areas, identify trends, risks and improvement opportunities on a local level that may impact the business.
- **Reviewing customer feedback** reports.
- **Customer compliance management **and **managing incoming fines.**
- **Advising and closely collaborating with HQ teams** such as Product, Legal or Marketing to develop and execute key initiatives that drives growth and efficiency.

**What we are looking for**:

- You have 2+ years experience in an **analytical and/or entrepreneurial position.**
- Excellent negotiation and communication skills (both verbal and written) in **English and German.**
- You are a **hustler**, not stopping after several obstacles a day.
- You are **highly analytical** and have a data-driven mindset with excellent Excel skills.
- You have a **strong sense of ownership** with a hands-on approach**.**
- You **thrive in a fast-paced environment.**
- A team player who is conscious about his/her methods of communication and both his/her own and the team's performance.

**You will get extra credit for**:

- Passion and interest for cars.
- Be passionate about new technologies.
- Prior work experience in a dynamic environment.

LI-Hybrid

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