Customer Service

Vor 5 Tagen


Berlin, Deutschland Alcube GmbH Vollzeit

Wir möchten das Kinder freiwillig schlafen gehen. Wir wissen, dass dies ein ambitioniertes Ziel ist. Noch stehen wir dabei, dass wir nur Kinderbetten, Matratzen und Dekoration verkaufen, unser Anspruch ist deutlich höher, dafür brauchen wir Dich

Alcube ist ein junges E-Commerce Unternehmen mit aktuell 7 Mitarbeitern, welches 2018 gegründet wurde. Wir wachsen profitabel organisch und planen dieses Jahr mit 12,5 Mio € Umsatz. Wir haben uns auch bei den Umsatzzielen der nächsten Jahre ambitionierte Ziele gesetzt. Aktuell verkaufen wir auf den Marktplätzen Otto, Amazon, Kaufland, Real, Ebay nach DE und AT. Wir bereiten auch die Internationalisierung vor.

Aufgaben

Deine Aufgaben
- Bearbeitung von Kundenanfragen per Telefon und E-Mail auf den unterschiedlichen Marktplatz Plattformen (5 Tage Arbeit im Wechsel Montag-Samstag)
- Erster Ansprechpartner für unsere Kunden
- Review Management - Du kümmerst Dich um die Kundenbewertungen und trägst zur Kundenzufriedenheit bei
- Du stellst sicher, dass wir einen exzellenten Kundenservice anbieten
- Unterstützung bei Aufgaben im Tagesgeschäft

Qualifikation
- Du magst Kunden und Kinder
- Du hast Interesse uns beim Ausbau unseres sehr guten Kundenservices zu helfen
- Ausgezeichnete Kommunikation gehört zu Deinen Stärken
- Kenntnisse im Umgang mit MS-Excel-Formeln sind ein großes Plus
- Enthusiasmus und positives Mindset runden Dein Profil ab

**Benefits**:

- Homeoffice Möglichkeit (2x Woche)
- Ein Team zum Wohlfühlen
- Ein unbefristeter Arbeitsvertrag

Wir freuen uns, Dich kennenzulernen



  • Berlin, Deutschland WS Customer Service Solution Vollzeit

    **WS Customer Service Solution**: **Das bieten wir Ihnen**: Our client is a financial service provider and is looking for talented staff (M/F/d) to assist customers with simple questions in word and writing. You will provide help with general enquiries about services, cost, interests, lost passwords or similar. This is a temporary job from June to end of...

  • Customer Service

    vor 1 Woche


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....

  • Customer Service

    vor 1 Woche


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....


  • Berlin, Deutschland WS Customer Service Solution Vollzeit

    **WS Customer Service Solution**: **Das bieten wir Ihnen**: Some people know exactly how to make others feel special. They pay attention, listen carefully, and remember important details. These people have an eye for beauty - in others, in moments, in life. Maybe they have a calming presence or a no-nonsense manner or a peaceful approach or maybe...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    As one of Europe's big timeshare resale companies our customer provides a service to both existing timeshare owners who are looking to exit timeshare, and to customers who are looking to buy timeshare. For both buyers and sellers, their great service, secure transactions and realistic advice have helped to create many thousands of happy customers. As a...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...