Business Process Lead

**G+D makes the lives of billions of people more secure. We develop innovative products and solutions to safeguard payment processes, identities, connectivity, and data. With more than 170 years of experience behind us, we approach each day with renewed energy and passion. We are an international technology group and traditional family-owned company, with over 12,600 employees in 33 countries. Creating Confidence is our path to success; and it could soon be yours, too.**

Group Services (GS) is G+D's internal service company for IT, process management, and transactional services. With over 400 employees, we operate internationally at several locations and provide modern solutions, with a high degree of standardization and self-service. We are looking for a **Business Process Lead **in the area of Sales & Marketing to drive our global cross divisional Salesforce setup to be the next level. We want to extend the global Salesforce footprint with higher utilization of the existing processes and implement new global functionality as e.g., a global opportunity pipeline. You will be at the driving wheel to steer the team moving ahead defining new processes and ways of working.

**Your Responsibilities**:

- You functionally lead the Salesforce Sales & Marketing process area within the Group Services department Customer Demand Management.
- You take part in the groupwide business strategy meetings for early identification of process relevant topics.
- You translate the business strategy into achievable process features.
- You optimize and enhance our Salesforce processes
- You have a focus on business improvements, digitalization and bring outside knowledge and best practice on sales and marketing processes.
- You approach the business proactively with state-of-the-art technology and process solutions.
- You act as Product Owner and together with your business stakeholders you are responsible for defining requirements and their prioritization.
- You manage the alignment with the relevant Business Process Owners and offer strong guidance and consulting.
- You support and closely align with the Business Process Experts, Solution Architects, IT Experts and Key Users.

**Your Profile**:

- 5-7 years of strong experience in the field of Sales & Marketing
- Intercultural competence and capability to quickly establish solid collaboration networks with your Group Services counterparts as well as your business stakeholders
- Good understanding of sales methodology and its terminology (leads, accounts, contacts, opportunities)
- In-depth knowledge and understanding of Salesforce and a strong process understanding
- Hubspot knowledge is a nice-to-have
- Strong analytical, decision making and problem-solving skills
- High affinity for communication and interaction within the entire G+D Group
- Independent and creative attitude
- Proficiency in English (both written and spoken) is a prerequisite, German is appreciated
- Readiness for international travel

**Your Benefit**:

- A wide range of training and development opportunities.
- Flexible working hours, home office and 30 vacation days per year
- A company pension plan as part of the attractive compensation package
- Attractive family benefits, including a summer vacation for children of G+D employees
- Working in an international family business with shared values

**Contact**:
**Claudia Laub**-
***:

- Job offer

**Job Details**:
**Job Title**
Business Process Lead - Salesforce Sales & Marketing (M/F/d)

**Business Sector**
G+D Group Services GmbH und Co. KG
Prinzregentenstrasse 161
81677 München

**Requisition ID**
22774

**Location**
Munich, DE

**Career level**
Experienced and Graduates

**Job Type**
Fulltime, Permanent

**Contact**
Claudia Laub