Business Product Owner

29 countries. Around 48.000 colleagues. 70.000 pharmacies supplied and millions of patients: Join PHOENIX Support us in supplying the people of Europe with medicines and healthcare products quickly and reliably - and experience a job that is as diverse as it is important. Where you can proactively master challenges, implement ideas and drive change. Look forward to pure variety at a successful, future-proof family company, the market-leading pharmaceutical retailer in Germany and at the same time the best integrated healthcare provider in Europe.

At our headquarters in Mannheim we are looking for a Business Product Owner (BPO) Process Mining (M/F/d) for our Corperate Business Services department. This is a hybrid role with occasional presence on site in Mannheim.

**Your Tasks**:

- Act as the primary business representative for process mining initiatives, aligning tools and solutions with organizational objectives
- Lead the design, implementation, and enhancement of process mining solutions to analyze and optimize end-to-end business processes
- Collaborate with cross-functional teams (IT, Operations, Finance, etc.) to collect process data, identify pain points, and drive actionable improvements
- Manage the product backlog for process mining tools, prioritizing business requirements, and ensure timely delivery of solutions
- Develop and maintain process mining dashboards, reports, and visualizations to provide insights to stakeholders
- Drive adoption of process mining within the organization through training, workshops, and knowledge sharing
- Identify and prioritize opportunities for process standardization, automation, and efficiency gains based on process insights
- Monitor KPIs and process metrics to measure improvements and assess the impact of changes
- Act as a bridge between business and technical teams, translating business needs into technical requirements
- Stay up to date with trends in process mining technologies and identifying opportunities for innovation

**Your Profile**:

- Bachelor’s or Master’s degree in Business Administration, Data Analytics, IT, or a related field
- 5+ years of experience in process mining, process improvement, business analysis, or a similar role
- Hands-on experience with process mining tools (e.g. Celonis, UiPath Process Mining, Power BI, etc.)
- Strong analytical and problem-solving skills, with the ability to interpret complex process data and translate findings into actionable insights
- Experience in driving end-to-end process improvement initiatives
- Familiarity with process improvement methodologies (e.g., Lean, Six Sigma)
- Excellent communication and stakeholder management skills with the ability to collaborate across teams
- Proficiency in data analysis tools and Microsoft Office Suite (Excel, PowerPoint, etc.)
- Fluency in English; additional languages are a plus
- Experience working in a corporate environment supporting large-scale process optimization projects
- Certifications in process improvement (e.g., Lean Six Sigma) or process mining tools
- Knowledge of ERP systems and data extraction techniques
- Financial background and experience in pharmaceutical industry is a plus

**Our Benefits**:

- ** Future-proof**: We are growing and expanding. We are the market leader and offer you a permanent employment contract, 13 monthly salaries, vacation pay as well as 30 days of vacation and much more. (job bike, company pension scheme, etc.
- ** Reconciliation of private and professional life**: We offer mobile office and flexible working time models.
- ** Career**: We promote you There are great opportunities within the PHOENIX Group.
- ** Continuing education**: We would love to - we are happy if you are eager to learn. The PHOENIX Learning World offers you an exclusive range of further training courses.
- ** Team**: This is how we work. We promote team cohesion through small and large events