Customer Service Specialist Netherlands
vor 2 Wochen
Customer service for the Netherlands and Belgium in relation to FP products and services.
- Help customers with their invoices, payments, deliveries or local post related issues.
- Document incidents and resolution.
- Common administrative and back-office issues.
- Assisting on projects and process improvement.
Anforderungen
- Native speaker/ business fluent in Dutch or Dutch / English.
- experience in customer service, retail, tourism or hospitality.
- Basic knowledge of common MS Office products.
- Customer-focused, structured and reliable attitude.
- Great team spirit.
- Thriving in an international work environment.
Wir bieten
- Be part of an intercultural, motivated and openminded team and work for our B2B customers.
- Enjoy flat hierarchies and an appreciative working atmosphere.
- Rely on steady planning as well as flexibility regarding your working hours.
- 38 working hours per week and no work on the weekends
- Have 28 days of vacation, and an attractive salary package
- annual salary increase
- 2 special payments per year through holiday and Christmas money
- Choose between either a monthly public transport ticket or a parking spot in our building.
- Be supported in language learning and other educational ambitions.
- Take advantage of different possibilities to grow within the FP group.
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