Galapagos Travel Specialist
Vor 6 Tagen
As an English
You'll join a fast-growing startup, with a vision to create the world's leading platform for sustainable tourism in Galápagos. Founded and backed by Ventura TRAVEL, our young international team of travel addicts is passionate about replacing mass tourism with authentic experiences. We're determined to play our part in allowing people to experience these remarkable islands while preserving them as one of the most special places on Earth.
One of the most attractive aspects of this job is that you will be joining a small team who all work completely remotely. At the moment, the Galapatours team is three strong. Delphine, working from Costa Rica, Jessica from Munich, but she often travels to Mexico, and finally Benno, he has his base in Berlin, but travels constantly and is more likely to be in India, Asia, or South America than in Berlin when you first speak to him.
**The basics you bring along**:
- You have proven work experience in Customer Service roles.
- English language - either a native speaker or a fluent written and spoken additional language.
- German language - either a native speaker or a fluent written and spoken additional language.
- Access to a guaranteed high-speed internet connection and a quiet work environment where you can concentrate fully.
- Ability to work 8-hour days aligned to US time zones.
- A passion for fair and sustainable business and tourism.
- Team player with exceptional internal and external communication skills.
**You can impress us even more with**:
- Are able to work in the US time zone (most of our customers are from the US).
- Speak a third language (French would be great).
- Have visited the Galápagos Islands already.
- Have some experience with SEO / content writing.
**What we promise you**:
- A fascinating job with a steep learning curve.
- True location-independent working*.
- Freedom to be creative in achieving results.
- No rigid hierarchy. Competence wins with every question. No matter if you are a boss or an intern.
- We make the best of what we have available. Not the second-best, and not the third-best.
- Financial profit sharing for all employees.
- We have no competition. We compete with no one, wish no one bad things and hate no one.
- A friendly and international team environment.
- Work that makes sense and will inspire your customers.
- Quarterly Social Days and Team Events should you choose to work from one of our physical offices.
- Constant opportunities to learn and grow.
- An employer that cares about the well-being of its people (regular one-on-ones, satisfaction surveys etc.)
- Yearly off-site with the whole team if we achieve our goals.
- Excellent training opportunities and individually-tailored objectives.
- Weekly team lunch should you choose to work from one of our physical offices;
- Physical and mental health activities such as massages, sports courses, and meditation should you choose to work from one of our physical offices. Visit our Careers Page to get more insights into our office life.
- **Location independent working**
Unlike some other employers, with Galapatours, you are completely free to work from wherever you want as long as you serve your customers within the US time zone. You are always welcome to work from one of our many physical offices worldwide, for example in Mérida (Mexico), Medellín (Colombia), Quito (Ecuador), or Cuzco (Peru). Of course, visits to the Galápagos Islands will be necessary and welcome.
**About Us**:
**Curious?**:
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