Credit Control Assistant

Gisma University of Applied Sciences, first established in 1999 as GISMA Business School, is a leading university of applied sciences for innovative and creative international business, technology, and engineering innovation.

Gisma is an international institution, member of Global University Systems, globally renowned for its academic and professional standards and output, with programmes accredited by AMBA and the Accreditation Council and home to students from 90 nationalities across the globe.

Our Global MBA program has been recognized for its excellence through the highly acclaimed AMBA accreditation, reinforcing our reputation in the industry. Recently, we have expanded our programme portfolio into the fields of Computer Science, Software Engineering, Data Science, and Artificial Intelligence.

Our unique teaching approach combines practical experience in these fields with the development of analytical skills and an understanding of contemporary theories through personalized, hands-on, and interactive learning.

All our colleagues are passionate about shaping the careers of our students and building better futures in business, technology and engineering and meeting the needs of Industry 5.0.

Gisma is part of Global University Systems (GUS), an international education business, which is represented by over 87,000 students in nearly 60 locations across the globe, providing students with opportunities for global exposure and a unique learning experience.

Within Germany, Gisma is part of the wider GUS Germany group and is part of an educational family which includes the UE - the University of Europe, BSBI and HTK. There are also several shared services within GUS Germany creating a wider network of colleagues, support and opportunity.

All Gisma programmes are currently taught in the English language, and we are proud to have over 90 nationalities represented in our student community and nearly 20 nationalities represented amongst our colleagues. We have over 40 colleagues in the university split between the various academic and professional service functions.

To strengthen our team at the **flagship campus in Potsdam, Germany,** the following position is available immediately on a full-time basis:
**Credit Control Assistant (M/F/d)**:
Location**:Potsdam with sub-campus in Berlin**

**Role**:
As a Credit Control Assistant reporting to the Credit Control Manager, you will have a direct impact on managing and maintaining our students’ financial affairs. Your responsibilities will be:
**Financial Reporting and Data Analysis**:Generate insightful reports on students’ financial status and perform thorough data analyses to enhance quality.**Document and Information Management**:Oversee the organization and filing of financial documents. Ensure the accuracy and up-to-dateness of student financial information.

**Communication and Customer Service**:Engage in proactive communication with students, offering friendly reminders, negotiating payments, and addressing debtor-related queries.

**Administrative Support**:Assist in managing student payment plans and provide comprehensive administrative assistance.

**Team Collaboration**:Work closely with various departments for smooth communication and undertake additional responsibilities as required, including covering for team members during absences.

**You**:

- Degree in Business Administration, Economics, Data Analytics, or a related field.Proficiency in MS Office, especially Excel. Skills in Power-Bi, Python, and SQL are advantageous.

Strong analytical skills with the ability to present information effectively.

Excellent communication skills in English; German proficiency is a plus.

A proactive problem-solver who can adapt to changing environments.

**We offer**:

- Opportunity to work with a great team in a dynamic and international cultureA workplace in our modern, centrally located campus in Potsdam

Numerous campus events from the fields of art, culture, business, and science

Opportunity to develop and implement new ideas and concepts

Personal and professional development

**Application Procedure**: