Desktop Support Technician

Vor 2 Tagen

Munich, Deutschland Trixter Vollzeit

Location München/Berlin

Employment Type Permanent

Schedule Full-time

Years of experience 1-2

**Your tasks**:

- The Desktop Support Technician’s role is to support and maintain organisational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all relevant hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via ticket system) in a timely and accurate manner and provide friendly, effective end-user assistance where required.**Strategy & Planning**
- Maintain IT asset inventories
- Create and maintain IT and end user documentation using internal knowledge base
- Use the ticketing system to effectively coordinate support within agreed SLA’s
- Support development and implementation of new computer projects and new hardware installations.

**Acquisition & Deployment**
- Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts.
- Provisioning of workstation, laptop and office IT equipment.

**Operational Management**
- Supporting Company hardware and software for in office and remote end-users
- Troubleshooting and resolving issues where possible and escalating where necessary.
- If necessary, liaise with third-party support and PC equipment vendors.

**Requirements**:
**Formal Education & Certification**
- High School diploma or equivalent.
- Any relevant IT certifications MCP, MCSE, CompTIA, ITIL Foundation etc.

**Knowledge & Experience**
- Demonstrable interest in PC and desktop hardware.
- Excellent knowledge of PC and desktop hardware.
- Excellent knowledge of PC internal components.
- Working technical knowledge of current protocols, operating systems, and standards.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation and OEM guides.

**Personal Attributes**
- Strong customer service orientation.
- Interest in IT, Visual Effects, Gaming or similar
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Good written, oral, and interpersonal communication skills.
- Highly self-motivated and directed.
- Keen attention to detail.

This opening is only open to people with an EU citizenship or with an existing German Visa.
- To apply, please send us your CV, Cover letter, availability and salary expectations below.

  • Desktop Support Technician

    Vor 5 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Desktop Support Technician Our Company EOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...

  • Desktop Support Technician

    Vor 4 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Desktop Support Technician Our CompanyEOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...

  • Desktop Support Technician

    Vor 3 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Desktop Support Technician Our CompanyEOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...

  • Desktop Support Technician

    Vor 3 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Desktop Support Technician Our CompanyEOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...

  • Desktop Support Technician

    Vor 3 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Desktop Support Technician Our Company EOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders.Prüfen Sie alle zugehörigen Bewerbungsunterlagen sorgfältig, bevor Sie auf die Schaltfläche "Bewerben" am Ende dieser Beschreibung...

  • Desktop Support Technician

    Vor 4 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Desktop Support Technician Our CompanyEOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service excellence....

  • Desktop Support Technician

    Vor 7 Tagen

    Munich, Bayern, Deutschland EOS Vollzeit 25.000 € - 35.000 € pro Jahr

    Desktop Support TechnicianOur CompanyEOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...

  • Desktop support technician

    Vor 4 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Desktop Support TechnicianOur Company EOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...

  • Desktop Support Technician

    Vor 4 Tagen

    Munich, Deutschland EOS IT Company Vollzeit

    Job DescriptionDesktop Support TechnicianOur CompanyEOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and...

  • Level 2 Desktop Support Engineer

    vor 1 Woche

    Munich, Bayern, Deutschland Allied Worldwide Vollzeit 40.000 € - 60.000 € pro Jahr

    Company DescriptionFounded in 1992, Allied Worldwide is an award-winning company with over 30 years of experience in delivering outstanding IT support solutions to some of the world's largest and most recognizable blue-chip companies. Headquartered in London, UK, with offices in Bengaluru, India, and Wilmington, USA, we provide global IT managed services, IT...