Product Owner

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. **Making the connected world a safer place** is and has been our vision from the very beginning. Our **identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures.** It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process. We understand that regulation and our clients' requirements are constantly evolving, so we evolve with them. **Thanks to our close relationships with industry regulators**, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries. **This position is based in Berlin or in Munich, Germany.** **Key Responsibilities**: Role summary We are seeking a Senior Product Owner to own delivery, quality and reliability for platform products. You will manage the backlog for front‑end and back‑end engineering teams, drive Scrum execution, and ensure releases are stable, well‑documented and meet clear acceptance criteria and the Definition of Done. You will work within a Platform Delivery Product Team and collaborate closely with Engineering, QA, SRE/DevOps, Architecture, UX and Product & Technology leadership. You will also act as the internal interface to Solution Architects and Customer Success to coordinate rollouts and incident resolution. - Own backlog prioritization, translating stakeholder requirements into epics and user stories with clear acceptance criteria, DoR and DoD. - Facilitate backlog refinement, sprint planning, daily stand‑ups, sprint reviews and retrospectives; manage dependencies and drive predictable delivery. - Produce concise functional specs and collaborate with QA on test plans; accept increments against ACs and DoD. - Define and coordinate releases, using feature flags, canary deployments and rollback strategies to safeguard production. - Lead incident triage and post‑incident reviews; capture root causes and drive corrective/preventive actions into the backlog. - Collaborate with UX to ensure optimal user experiences and own the product experience vision for your area. - Define and monitor delivery, reliability and product KPIs; use data to drive continuous improvement. - Use GenAI-enabled tooling to accelerate PO workflows while ensuring human oversight and compliance. **Preferred Experience**: - Degree in Computer Science, Engineering, Design or equivalent. - 5+ years as a Product Owner or Product Manager acting as PO in Agile/Scrum with front‑ and back‑end teams. - Strong track record of predictable delivery, incident management and technical fluency (APIs, performance, reliability). - Proficiency with Agile tooling (e.g., Jira, Confluence) and practical experience using GenAI responsibly. **Perks & Benefits**: - **Health & Wellbeing**: Use your full access to nilo.health, including 1on1 sessions - **We value personal and professional development**: make full use ot the training Platform Udemy - A supportive feedback-based culture where **respect and integrity**guide us in what we do - **We make your remote work comfy**: we provide support on equipment and offer flexible working hours; we help you collaborate and connect with your colleagues both locally and remotely - **Paid special leave days**: - **Workcation possibilities**: - **Specific, locational benefits** - IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation._