Human Resources

**The Organization and Role**

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About Access Now*
Access Now is a growing international human rights organization dedicated to defending and extending the digital rights of users at risk around the world, including issues of privacy, security, freedom of expression, and transparency. Our policy, advocacy, technology, and operations teams have staff presences in Europe, Latin America, the Middle East/North Africa (MENA), North America, and South/Southeast Asia, to provide global support to our mission.

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About this role*
The Human Resources (Operations) Coordinator - Germany coordinates the human resources, and the financial and administrative processes for our regional team operations in Germany. Noting there is a balance between the varying functions below, the typical allocation of time and investment is approximately 60% people/human resources, 25% finance, and 15% administrative responsibilities. The Human Resources (Operations) Coordinator works closely with a diverse collection of team members based in Germany, with our global Operations Team comprised of Finance and HR/People groups, and with our Global Director - Finance. The Human Resources (Operations) Coordinator reports through our Belgium-based European Operations & Compliance Director, with a matrix reporting relationship through our US-based Global Director - People Experience.

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About you*
You are excited by Access Now’s mission, and eager to work for a growing human rights organization. You are an enthusiastic, detail-oriented and organized individual with a strong team spirit, who can work efficiently and effectively in a global, fast paced, multicultural organization. You are great at problem-solving, and bring creativity and positivity to your work. You have experience in human resources management in Germany, as experience in finances (in particular payroll bookkeeping) and general administration (including office management).

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What you will do*

HR/People
- Performance Management
- Provide general support, tools, and advice to regional teams and managers around professional development, coaching, and performance management
- Support managers in the coordination of performance management processes that include scheduling, goal-setting, facilitation of peer feedback, and completing annual reviews
- Assist managers and teams with identification of, and access to, professional development resources and experiences
- Employee Relations/Culture
- Support strong organizational culture through close coordination with regional teams and managers with respect to the Organization’s core values and policies that intersect with work/life balance, equity and inclusion, and anti-harassment commitments
- Provide country
- and region-specific support to Team Members around security challenges or considerations with regard to conducting human rights/civil society work on the ground
- Drive organizational improvement through implementation of strategies aligned with strategic and operational work plans, and with Team Member feedback surveys
- Serve as initial point-of-contact for local issues and grievances, and facilitate access to HR/People resources for local team and managers
- Staffing
- Ensure effective retention through active and hands-on engagement with regional teams, managers, and other HR/People team members
- Support recruitment and outreach efforts for key roles through use of automated hiring tools (HRIS), coordination with regional civil society and education partners, and through leverage of existing team member relationships and talent
- Serve as onboarding lead and primary contact for new Team Members in Germany
- Assist in the proper offboarding of Team Members at separation of employment and/or contract engagement
- HR Administration
- Work closely with internal, and external labor and employment partners, to ensure compliance with applicable employment regulations, and research regulations as needed
- Participate in HR/People, Operations, and other cross-functional meetings to support organisational strategy
- Serve as a contributing Team Member to various projects around HR policy, systems design, industry benchmarking, and implementation of annual work plans, on a national, regional and global level
- Manage HR data, and related processes, through effective use of the Organization’s HR information system
- Manage payroll process and benefits schemes
- Advise local team on applicable policies and procedures, staying up-to-date on new and evolving processes

Finance
- Coordinate payment of payroll and other personnel related expenditures; third party invoices; staff expense reimbursements; and credit card reconciliations etc
- Provide support to the Finance team for bookkeeping as it relates to payroll, third party invoices etc.
- Maintain and ensure implementation of financial processes, policies and trackers
- Support audit processes, financial reporting and budgeting processes as needed

Administration
- Maintain Acces