Saf/is Chapter Program Director

**By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?**

**Join us-Where your Career is a Force for Good**

**WHY CHOOSE US?**
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
**Work where your career is a force for good.**

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine

**The American Red Cross is currently seeking a Mobile SAF-IS Chapter Program Director at the Wiesbaden Chapter to support the Service to Armed Forces and International Services Division mission. This position is responsible for**
**th**
**e**
**Wiesbaden, Spangdahlem, Stuttgart and Benelux Military Communities**.
**T**
**his position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. This position does require weekend and evenings as needed. Is an accompanied location.**

**WHAT YOU NEED TO KNOW**:
Supervise team to administer the delivery of American Red Cross services to a complex military installation and/or hospital, along with the associated United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Manage the daily operations and provide guidance, support, and assistance to Red Cross offices in establishing, growing, and maintaining programs and services. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

**WHERE YOUR CAREER IS A FORCE GOOD**:
1. Provide guidance, support, and assistance to Red Cross field personnel, and ensure SAF programs and services, Training Services, Disaster Cycle Services, and Armed Forces Blood Services are carried out consistently and in accordance with specified Red Cross policies and procedures within their assigned area. Responsible for management of a team which may include hiring, assigning work, coordinating, training, coaching, and evaluating performance of staff.

2. Build and cultivate external relationships with community leaders, senior military branch leaders, government, civic organizations and other charitable agencies. Capably represent Red Cross in dealing with diverse customer groups with differing regulations, procedures and missions. Outreach includes command meetings, education briefings, presentations or information sessions with community service organizations, local schools, etc.

3. Manage a volunteer program to meet the workforce model and enable delivery of programs and services. Assist with developing recruitment plans and ensure volunteer staff ratio reflects the diversity of the population being served.

4. Ensure the efficient and consistent delivery of programs and services to all clients in assigned area, including follow up and referrals.

5. Provide assistance on projects and work assignments as needed. Monitor and report on the outcomes and results of programs and services to ensure organizational accountability and make recommendations for continuous improvement to ensure metrics are consistently met.

6. Manage expenditures to ensure programs are operating within budget.

**WHAT YOU NEED TO SUCCEED**:
**Education**:Bachelor's degree

**Experience**:Minimum 3 years of related experience or equivalent combination of education and related experience required.

**Managerial Exper