Working Student International Customer Support
vor 14 Stunden
Erfurt, Germany
**Erfurt | Up to 20h/week | Start: Flexible, ASAP**
You’re just as comfortable with people as you are with tech? Then keep reading At X-FAB, an international microchip manufacturer, it’s all about high-tech - but also about people. Because behind every chip, there’s a customer. And that’s where you come in
**Why join our #xfabulous team**:
- Flexible working hours - perfectly compatible with your studies.
International hands-on experience - work with colleagues and clients from around the world.
Free drinks & company events - we take care of your well-being.
Up to 20 hours/week - gain valuable experience without compromising your studies.
Start: Flexible - as soon as you're ready
**What you’ll be doing**:
Order management - You’ll check customer orders and ensure everything is processed correctly and on time.
Order tracking - You’ll stay on top of ongoing orders and proactively update clients about their status.
️ Customer communication - You’ll answer questions about delivery times, quantities, and priorities - always professional and solution-focused.
Coordination - You’ll collaborate closely with our international production sites to solve issues and ensure smooth order flow.
Reporting - You’ll create reports, analyses, and statistics for our clients and internal teams.
You’ll be part of an international network that spans our sites in Erfurt, Dresden, Corbeil-Essonnes, Itzehoe, Kuching, and Lubbock.
**What you bring to the table**:
Enrolled student - ideally in a business, technical or IT-related field.
Strong communication skills - you can explain things clearly in both German and English.
Customer orientation - you handle client inquiries confidently and stay calm under pressure.
Tech-savvy - you’ll be working with a modern ERP system and aren’t afraid to try new tools.
Team player - you’ll collaborate with diverse teams across our international network.
**Ready?**:
✨ Eager to put your communication skills to work in the high-tech world?
Then check out our SAP portal
Contact person : Katharina Fietzsch
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