Working Student

We are looking for a Working Student - Product Operations Specialist to join our Q-commerce team and reinvent on-demand delivery with us. If you’re a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin

Quick Commerce refers to Delivery Hero’s efforts to deliver groceries and other non-food items in 20-30 min to our global customer base, fulfilled from their own ‘darkstores’ (DMarts) or through partner vendors. Quick Commerce is a fast growing Business Unit within Delivery Hero and a major platform for investment.

Your mission:
- You will be the first point of contact for our local operational / commercial teams to sort out bug reports and support inquiries related to our Product Stack- You will be supporting the launch and lifecycle of a brand new in-house solution, working closely with engineering, product and business teams- You will become an expert in a few of our in-house engineered solution (i.e. Warehouse Management Solution, Product Catalog) and drive / maintain / update documentation and troubleshooting guides for them- You will work with Engineers to investigate and solve bug reports- You will handle multiple issues at once while keeping clear, calm, and friendly communication to all stakeholders even in the most stressful times- You will assess the importance of the different requests based on their business impact and will organize and prioritize your work around it- You will look into our Bug reports, Data, identify patterns and propose solutions to drive for improvements

Your heroic skills:
- You are looking for a part-time (20h/week) long-term working relationship (1-year contract)- Currently enrolled in your Bachelor or Master's studies at a University in Germany and are taking classes with a Business Administration, Engineering, or a related background- Eager to work in a fast-paced, fault-tolerant, agile environment with cross-functional teams- Tech savvy and excited to learn and try out new things- Proactive mentality and a desire to solve problems creatively and make an impact- A user-first mentality with a drive to support users- Interested in an international environment and be in touch with all Delivery Hero teams around the globe- Strong communicator with excellent English language skills in written and verbal, able to get ideas across effectively- Experience in / proficient skills in project management, data analysis, Excel, Agile Software Development process and related tools are a plus

What’s in it for you:
- Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.- Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy- Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan- Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support- The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts

Skip to main content
Sign In

**Search for Jobs**
- Working student - Product Operations Specialist page is loaded**Working student - Product Operations Specialist**:
**Apply**
- locations
Berlin Offices
time type
- Part time
- posted on
- Posted Today
- job requisition id
- JR0046206
-We are looking for a Working Student - Product Operations Specialist to join our Q-commerce team and reinvent on-demand delivery with us. If you’re a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin
Quick Commerce refers to Delivery Hero’s efforts to deliver groceries and other non-food items in 20-30 min to our global customer base, fulfilled from their own ‘darkstores’ (DMarts) or through partner vendors. Quick Commerce is a fast growing Business Unit within Delivery Hero and a major platform for investment.
Your mission:

- You will be the first point of contact for our local operational / commercial teams to sort out bug reports and support inquiries related to our Product Stack
- You will be supporting the launch and lifecycle of a brand new in-house solution, working closely with engineering, product and business teams
- You will become an expert in a few of our in-house engineered solution (i.e. Warehouse Management Solution, Product Catalog) and drive / maintain / update documentation and troubleshooting guides for them
- You will work with Engineers to investigate and solve bug reports
- You will handle multiple issues at once while keeping clear, calm, and friendly communication to all stakeholders e