Head of Real Estate Loan Servicing

**Head of Real Estate Loan Servicing, Frankfurt, Germany**

**Competitive Salary & Comp Structure**

We are actively looking to engage with experienced real estate loan specialists who fit the profile detailed below.

The firm is open to a location Germany with a preference leaning towards those located in the financial district of Frankfurt.

The remit is to effectively manage the Loan Management teams handling of commercial real estate loans.

**Key Tasks**:

- Manage the respective LM team to ensure a high level of service to clients along with strong internal controls.
- Conduct regular meetings with senior loan managers.
- Analysis of loan, security, and deal documentation both from a mechanical and commercial perspective.
- Manage the Fee Quote/Proposal process including review of new loan information from lenders, preparation of the Fee Quote, ongoing negotiations, and final sign-off.
- Provide feedback and comments to arrangers and legal counsels.
- Oversee the coordination of document execution from for new loan closings.
- Ensure effective handover of loans to the team.
- Monitoring of the on-boarding processes for new loans and completion of Closing Checklist.
- Review and sign-off on initial borrower/client notices, external investor/lender reports and payments while ensuring further delegation of such tasks to senior loan managers.
- Effectively manage the Borrower Bank Account process and work on plan for delegating processes to Senior Loan Managers and Loan Ops where appropriate.
- Provide support, advice, and answers to senior loan managers regarding more complex queries that arise on loans.
- Mentor and advise senior loan managers where appropriate with the aim of enabling them to handle queries more autonomously in the future.
- Client liaison on loan closings and ongoing complex loan matters including additional fee proposals.
- Ongoing monitoring and maintenance of the task trackers within the task tracking software while ensuring further delegation to the senior loan managers.
- Ensure effective policies and procedures are created, implemented, and regularly assessed and updated.
- Collaborate with the Risk department to ensure appropriate controls and systems are in place to mitigate risks associated with servicing.
- Ensure adequate resourcing and recruitment of appropriately qualified staff to meet the servicing requirements of the portfolio.
- Provide regular performance feedback to Senior Loan Managers including periodic performance appraisals and the setting and monitoring of objectives and training requirements.
- Relationship management activities with existing German lending clients including participation in regular meetings with other Heads of Servicing and MD.
- Maintain a detailed understanding of the German CRE Finance market.
- Participate in the New Business Committee with senior management in the identification of new clients, development of new business proposals and participation in pitches/presentations.
- Serve as, or work toward becoming, the Qualified Person for the German debt collections licence, ensuring regulatory compliance.
- Collaborate with compliance and legal teams to maintain the company's eligibility under the German regulatory framework for debt collection activities.

**What we are looking for**:

- Minimum of 5 years' experience in real estate loan servicing.
- Proficiency in the German language.
- Experience in supervising and mentoring a team of loan managers.
- Eligible or able to become the qualified person for the German debt collections licence (ZAG); BaFin registration is preferred but not required.
- An awareness of the 3 lines of defence model of risk management.

For further details on this senior level role please register your interest today for an initial confidential conversation.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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