Application Specialist

**Grow**with**us** -**Your**Responsibilities** - Responsible for all product - Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers - Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution - Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs - Deep understanding of market requirements and competitor information, and actively passing this information on to management - Planning and executing marketing events - Planning and conducting theoretical and practical customer and sales training courses - Develop strategic projects in collaboration with product management and implement them in collaboration with sales **What will**convince**us** - University degree in biochemistry or comparable - Proven experience in a similar position and industry is advantageous - Strong learning ability, and expert knowledge base in this area - Ability to effectively interface with customers, sales team and product management - Excellent communication and presentation skills - Strong customer orientation - Proven software skills, e.g. Microsoft Office, Salesforce - Fluent in German and English, Chinese is a plus - Willingness to travel > 30% **What**we**offer** As a growing global life science company, stock listed on the MDAX, Sartorius offers a wide range of Benefits: - ** Personal and Professional Development**:Mentoring, leadership programs, Talent Talks, internal seminar offerings, coaching for managers - ** Work life balance**:Remote options, flextime, flexible work schedules, sabbaticals - ** Large, modern campus**:Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center - ** Making an impact right from the start**:Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact - ** Welcoming Culture**:Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network