Environmental and Packaging Operations Lead

Location

Berlin

Contract

Full time

Job Category

Logistics & Supply Chain

**THE ROLE & THE TEAM**:
As the Lead of Environmental and Packaging Operations at Zalando, you'll oversee a team of six managers responsible for various aspects of our centralized packaging supply chain, including quality control, new product introduction (NPI), master data management, and environmental operations.

Your role will involve coordinating the supply of packaging materials to 37 locations across Europe, including hubs, spokes, return centers, refurbishment centers, and inbound distribution centers. You'll work to maintain and improve master data in SAP, automate operations, and establish process-based workflows, such as supply chain parameters and quality specifications.

Your responsibilities will include developing autonomous operations within the team to ensure adherence to service level agreements (SLAs) with both internal and external stakeholders, while also integrating new sustainability initiatives. You'll need a deep technical understanding of supply chain processes, enterprise resource planning (ERP) systems, and the ability to create KPIs for operational excellence.

You'll lead a diverse team of professionals, including both experienced Zalando team members and young talent, collaborating closely with R&D, sustainability experts, product managers, and analysts as part of the wider Logistics Sustainability and Packaging team.

**WHY YOU SHOULD BE INTERESTED**
- You'll have the opportunity to interact with internal stakeholders across Zalando's logistics network and external suppliers.
- Your work will directly impact Zalando's business continuity through improvements in packaging materials management.
- You'll have the chance to automate operational processes and standardize operations using a Lean Six Sigma (LSS) approach.
- You'll collaborate with a diverse team of experienced professionals in packaging operations, quality control, and warehouse operations.
- You'll have the opportunity to contribute to holistic initiatives across the entire logistics network.

**WE’D LOVE TO MEET YOU IF**
- You have experience leading teams of experienced managers and fostering a high-performance organizational culture.
- You possess strong technical knowledge of supply chain and environmental operations, as well as proficiency in operational KPIs.
- You have excellent communication skills in English, with the ability to engage with a multilingual international audience. Proficiency in German is highly advantageous.
- You have experience with ERP systems for planning processes, preferably SAP, and an understanding of Extended Producer Responsibility (EPR).
- You have a strong continuous improvement mindset and can drive projects from concept to completion.
- You have experience managing packaging projects across multiple locations simultaneously and managing supply chain parameters and forecasts.

**OUR OFFER**

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
- Employee shares program
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model up to 60% remote per week, actual practice is up to each team to best support their collaboration
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year to start
- Family services, including counseling and support
- Health and wellbeing options (including Gympass)
- Mental health support and coaching available

**Recruiter**
Noha Mosaad

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