Principal Enterprise Architect

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

PTC is seeking an experienced Enterprise Architect to lead the design, implementation, and transformation of large-scale PLM-ERP-MES integrations within our global Customer Success PLM Segment Hub. The Enterprise Architect will serve as both a technical expert and strategic leader, overseeing the design, optimization, and promotion of best practices for integrating Windchill PLM with enterprise ERP and MES systems and processes.

This position plays a critical role in shaping architectural strategy for integrated Windchill deployments across global strategic accounts, ensuring alignment with business goals, technical standards, and customer success objectives.

**Key Responsibilities**

**Best Practice Development & Scale**:

- Define, develop, and disseminate Windchill PLM architecture and implementation methodologies, frameworks, and accelerators for scalable, repeatable deployments.
- Spearhead the development and global scaling of best practices for PLM-ERP-MES integration, collaborating with internal Product, Professional Services, and Technical Enablement teams as well as PTC’s System Integrator ecosystem.
- Establish and promote best practices for business process transformation and organizational change management in relation to PLM-ERP-MES integrations, supporting cohesive product development and industrialization strategies.

**Enterprise Architecture & Strategy | PLM-ERP-MES Integration Focus**:

- Develop and maintain reference PLM-ERP-MES architectures, solution blueprints, and enterprise integration frameworks.
- Architect and implement robust end-to-end integration strategies between Windchill PLM and ERP and MES systems, including BOM transformation and synchronization, change management, configuration management, manufacturing and process planning, supply chain, quality, service, and regulatory data exchange.
- Establish governance protocols for product and manufacturing data quality, lifecycle traceability, and reuse across PLM, ERP, and MES systems.
- Design and manage enterprise master data models for optimized enterprise processes, system interactions, and cross-discipline data associativity.
- Define and evolve the Windchill enterprise architecture strategies, ensuring scalability, performance, and alignment with Digital Thread and enterprise transformation initiatives.

**Implementation Leadership & Strategic Engagements**:

- Partner with our implementation and technical enablement teams to provide enterprise PLM-ERP-MES process and architecture leadership across the customer lifecycle.
- Recommend and validate frameworks, accelerators, and best practices for efficient and successful implementation.
- Provide architectural and governance oversight for strategic customer engagements across global accounts.
- Mentor PTC Professional Services teams and Partners on Windchill system architecture and enterprise integration best practices.

**Cross-Functional Collaboration**:

- Play a leadership/advisory role in New Product Introduction deliverables and readiness planning, technical enablement content and certification development, and customer insights management/product feedback loop processes.
- Work closely with Product Management, R&D, the Enterprise Deployment Center, other Segment Hubs, and our customer-facing field teams to influence product direction and ensure world-class customer experience.

**Community of Practice & Partner Advisory**:

- Evangelize PLM-ERP-MES and industry-specific expertise through the PLM Community of Practice and PTC’s Partner Network.
- Contribute to the PLM Community of Practice by sharing technical insights, customer stories, and best practice materials.
- Provide advisory services and mentorship for strategic PTC partners
- Collaborate with PTC Technical Enablement to develop partner-facing content that furthers technical enablement of our partner ecosystem.

**AI Enablement & Digital Innovation**:

- Support the evolving role of Artificial Intelligence (AI) in PTC solutions, including the integration of AI-driven capabilities into Windchill PLM, systems integration, and orchestration.
- Advise on the adoption and implementation of AI technologies to enhance customer business processes, data analytics, automation, and decision support.
- Stay current with emerging AI trends and best practices, ensuring PTC solutions remain at the forefront of digital transformation.

**Qualifications**:
**Required**
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