Salesforce CRM Solution Architect

Would you like to contribute your CRM expertise to one of the largest transformation projects of the Witt Group and become part of our newly established Center of Excellence? If you want to offer innovative software solutions that focus on our customers and customer service, then we are looking for YOU
Are you ready to design the perfect omnichannel solution architecture for our customer service in the Salesforce Service Cloud? Taking responsibility, implementing innovative ideas, and pioneering customer service processes are exactly your thing? Do you thrive in a dynamic, agile environment and strive to provide our customers with the best possible experience? Your openness and good communication skills set you apart, and you have a comprehensive understanding of how the fashion and retail business is represented in the standard processes of Salesforce CRM?
For us, it is a given that you can take advantage of mobile office and remote work in your job. We enable work with mobile devices wherever the activity allows and ensure effective teamwork, supported by modern communication tools and regular virtual meetings.
Standort
Weiden oder Karlsruhe
Berufsfeld
IT
Einstiegslevel
Professionals
Einstiegsdatum
immediately
Beschäftigungsart
Vollzeit
Arbeitsmodell
Gleitzeit
Your tasks
Strategically advise on the alignment and design of our Salesforce CRM solutions to support corporate objectives
Conceptualize complex Salesforce solution designs, taking into account platform features and limitations
Develop and design end-to-end architectures, considering best practices, scalability, and performance of the Salesforce CRM landscape
Analyze business processes and develop a scalable and future-proof Salesforce architecture
Ensure seamless integration of the Salesforce platform into the IT landscape
Work closely with our enterprise architects, development teams, and business stakeholders to ensure optimal implementation of solutions
**Profile**:
Extensive knowledge of features, limitations, and best practices, as well as experience in integrating Salesforce (e.g., REST/SOAP APIs, Mulesoft)
Ability to conceptualize and successfully implement complex system architectures, combined with solid knowledge in software architecture and system design
Experience with technologies and tools for product development of Salesforce CRM solutions (Apex, Lightning, Visualforce) and practical experience with Salesforce DevOps processes (Salesforce DX, CI/CD pipeline)
Application-focused and customer-oriented work mentality, along with strong team orientation and communication skills
Excellent German and English language skills, both written and spoken
flache Hierarchien
Feedbackkultur
Mobiles Arbeiten
spannende Projekte
Our Benefits - For Your Best Time at Work
At our company, you can expect short communication paths, a company-wide informal culture, and numerous opportunities for involvement and personal and professional development - all of which define the Witt spirit
Flexible working hours, time tracking, and flexitime, as well as mobile office options, allow you to optimize your workday for peak performance.
Work independently or with your colleagues wherever it suits you best: in a co-working space, think tank, or even on our rooftop terrace in good weather. Discover our work environments here.
Experience team spirit through our company sports offerings and treat your back to some care after a match (or important meeting) with one of our massage chairs or a visit from our in-house masseur.
Benefit not only from the Witt Group but also from the Otto Group—with perks like discounted employee purchases at many group companies and enriching knowledge transfer.
Become part of the Witt team and explore what else we have to offer Spoiler: Our cafeteria team ensures a varied lunch break.
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Franziska Neidl
0961 400-1976