German Speaking Customer Service
vor 2 Wochen
We are hiring German-speaking Customer Service Representatives to support customers of Airbnb. The role is based on-site in Gdańsk and focuses on assisting German-speaking users with bookings, inquiries, and service-related issues. The position offers structured training, stable employment, and clear earning potential.
**Salary & Benefits**
- Total package: up to 8,300 PLN per month - €1950
- Performance bonus: up to 5% per month
- Retention bonus: up to 1,500 PLN every 6 months - €350
- After 12 months: platform credit reward worth €150
**Relocation Support**
- Money to support the move worth 5500PLN - €1300
- 1st salary: 850 PLN transport + 2150 PLN accommodation
- 2nd & 3rd salary: 1250 PLN each
**Schedule & Contract**
- Shifts scheduled between 07:00 and 21:00
- Monday to Sunday rotation
- Approximately 2 working weekends per month
- Full-time contract
**Responsibilities**
- Provide accurate information and practical solutions in a professional manner
- Handle customer concerns efficiently while maintaining service quality
- Work collaboratively within a multilingual, international team
**Requirements**:
- German language level C1 or higher
- English language level B2 or higher
- Eligibility to live and work in Poland
- Based in or able to relocate to Gdańsk
Pay: From 1.900,00€ per month
Work Location: In person
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