Order Management Specialist

vor 2 Wochen

Heidelberg, Deutschland ABB Vollzeit

**Order Management Specialist (f/m/d)**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**This position reports to**:
Order Management Lead

**Your responsibilities**:

- Support of the customer group assigned to you in a close and trusting cooperation with our Sales Support
- Direct customer communication by phone, mail, or chat at defined service times
- Order processing incl. delivery date tracking / invoicing
- Creation of quotations within the given framework
- Complaint management including internal clarification
- Credit memo creation
- Clarification of outstanding payments
- Conditions and master data maintenance

**Your background**:

- Commercial education
- English and German fluent in spoken and written
- Handling of MS-Office, SAP SD
- Strong customer and market orientation
- Independent work within the given framework
- Solution-oriented, purposeful work
- Team player

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