Quality Management Representative

**Job ID** 58525 **Funktionsbereich** Qualitätsmanagement **Vollzeit/Teilzeit** Vollzeit **Einstiegslevel** Berufserfahrene
- Quality Management Representative (M/F/d)
- Permanent
- Full Time

**About Heraeus**

Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. Whether production, research, sales or administration - we love being the invisible force behind innovation. We deliver world-class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, we employ around 15,200 employees in 40 countries.

**The following challenges await you**:

- As a Quality Management Representative (f/m/d) you will be responsible for the implementation, safeguarding, and continuous development of the quality management, audit, and change management systems across all sites.
- You will take on leadership responsibility in the implementation and maintenance of customer standards and certifications.
- Furthermore, you will be in charge of processing and coordinating quality-related inquiries, agreements, and specifications from customers and other involved parties worldwide.
- Your responsibilities also include the planning, organization, and execution of internal and external audits and inspections to ensure compliance with quality standards.
- You will coordinate and manage the release and change management process, including internal and external communication (e.g., PCN, PPAP).
- Key user responsibilities within relevant quality management software tools (e.g., CAQ, Plato, SAP) are part of the role, as well as managing customer complaint processes using the 8D methodology.
- The internal quality training program falls under this position’s scope, including its planning, execution, and continuous improvement.
- You will support cost center management and ensure the effectiveness of the quality management system across internal and external interfaces.
- In addition you will promote cross-functional qualification and employee development to maintain state-of-the-art standards and foster a strong quality mindset throughout the organization, always with a focus on cost-efficiency.

**Your profile**:

- Bachelor’s or Master’s degree in Engineering, Business Administration, or a comparable field
- Alternatively, proven practical expertise and relevant experience in Quality Management, Quality Assurance, Process Optimization, and Project Management
- Minimum of 5 years of experience in Quality Management, including leadership responsibilities
- Analytical and structured mindset with initial experience in project management
- Business fluent in German and English
- Strong stakeholder management skills
- In-depth knowledge of IATF 16949:2016 including interpretation and FAQs
- Solid understanding of Core Tools (APQP, SPC, MSA, FMEA, PPF, PPAP)
- Experienced in using Q-Software tools such as CAQ, Plato, Q-DAS, MiniTab, MasterControl, Signavio
- Certified auditor (1st und 2nd Party, VDA 6.3)

**What we offer**:

- ** Attractive Compensation** - Strong base salary according to the chemical industry collective agreement, annual one-time payments (holiday bonus, Christmas bonus, future allowance), additional leave for senior employees, and extension of statutory long-term care insurance with a supplementary care insurance
- ** Financial Benefits** - Support for private pension schemes, life-phase account for paid leave (e.g., sabbatical, early retirement), subsidies for public transport, and discounts in many (online) shops
- ** Regulated Working Hours** - 37.5 hours per week, compensatory time off for overtime, additional leave for senior employees, 30 days of annual vacation, and special leave for personal occasions
- ** Health & Wellbeing** - In-house medical service with comprehensive preventive check-ups, sports programs, social counseling, and an on-site employee cafeteria offering freshly prepared meals daily
- ** Hybrid Working** - A combination of remote and on-site work (at least 3 days per week) with flexible working hours
- ** Modern Work Time Design** - 37.5 hours per week, which can be flexibly arranged around core working hours

**Any further questions?**

ReqID: 58525