Customer Service Representative Italian

Vor 6 Tagen

Berlin, Deutschland Metiselect Vollzeit

**Functie**:

- You will follow up on customers' orders and speak to them every step of the way, keeping the company's commercial interests at the forefront of your mind
- You are the linking pin between sales, the customer and operations, playing a connecting and supporting role
- You are end-to-end responsible for the customers within your region, you closely follow up the incoming inquiries and you build and maintain relationships
- You are responsible for the administration as soon as an order comes in, the order processing and invoicing as well as any complaints handling

**Profiel**:

- You have a minimum of 3 years' experience in a customer-facing or customer service role
- You are communicative and commercially minded and enjoy interacting with customers and colleagues
- You are precise and like to have your affairs in order; you work systematically and act correctly in relation to customers and colleagues
- You like to work independently and you are helpful in a team as well
- Because of the international context we expect a good knowledge of Italian and English; knowledge of Dutch is a big plus
- You preferably have experience with an ERP package such as SAP
- Besides the necessary #expertise, #passion, #brains and #attitude, we find it important that you fit into our culture. This forms the basis for us now, but also in the future

**Onze klant**: Our client already exists for 30 years and is a strongly growing family SME within the interior and decoration segment. The head office is located in Kontich. From here customers all over the world are supplied. Due to strong growth, they are looking for an experienced Hands-on Customer Service Representative to join their team.
**Aanbod**:
You will join a dynamic team

Attractive salary package with fringe benefits such as:
Meal vouchers
Eco cheques
Hospitalization and group insurance
Possibility of a bicycle lease

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