Design Advisor

**About Tylko**:
Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production. With millimetre-perfect precision, every piece is made-to-order and crafted locally, minimising waste and maximising longevity. The result? A new standard in furniture - one that fits your space, your style, and your life.

**About the Role**:
We’re currently looking for a **Design Advisor** to join our team in the **Berlin flagship store**. If you’re passionate about design and love helping people create beautiful, functional spaces, this role is for you. You’ll be the bridge between Tylko’s product innovation and our customers, offering expert advice and a personalized experience rooted in creativity and technology.

As a Design Advisor, you’ll be part of a close-knit showroom team, supporting customers through every step of their journey - from exploring personalised furniture options to configuring their ideal piece. Your goal? To make every visit inspiring, informative, and deeply connected to the Tylko brand.

**Once you join our Team you will be responsible for**:

- Customer greeting and consultation, providing tailored design advice and product recommendations
- Introduction and explanation of Tylko’s configuration system, materials, sustainability initiatives, and R&D innovations in a clear and engaging manner
- Guidance through digital configurator and augmented reality tools to help customers visualise and personalise furniture
- Collaboration with architects, interior designers, and B2B clients visiting the showroom
- Maintenance of visual merchandising standards to ensure alignment with Tylko’s brand identity
- Support for in-store events such as talks, workshops, and design activations
- Collection of customer feedback and sharing insights with HQ and R&D teams
- Contribution to store performance goals, including customer satisfaction and sales targets

**What We Offer**:

- A chance to shape Tylko’s flagship retail presence and influence our physical retail strategy
- Competitive salary with performance-based bonus
- Employee discount on Tylko products
- Inspiring work environment in the heart of Berlin
- Opportunity to grow within a fast-scaling European design brand
- Access to training, development, and cross-team collaboration with HQ
- ** Passion for design, furniture, and architecture** - supported by studies or strong personal interest
- Excellent communication skills in **German and English**
- Skilled at **explaining technical product details in a simple, engaging, and passionate way**
- ** Approachable and confident in communication** - able to quickly build trust, understand customer needs, and offer thoughtful, personalised design advice
- Comfortable using digital tools, such as **configuration software** and **CRM**systems
- Team-oriented mindset with a proactive, entrepreneurial approach
- Motivated by innovation, sustainability, and creating great customer experiences

**Please note**: Previous experience in a customer-facing role (retail, showroom, hospitality, or service) is not required - but **you must genuinely enjoy working with people and being a trusted partner in their design journey**

**Here’s what you can expect from our recruitment process**:

- Short video interview
- Meetings with the managers and team
- Task to be solved at home