Crew Member

Vor 7 Tagen

Frankfurt am Main, Deutschland Hotel Co 51 - HCGR.MFA.120 Vollzeit

As a **Crew Member** at Moxy Frankfurt Airport, you are responsible for helping guests and creating positive experiences for them during their stay. During a shift, you have multiple roles - from Front Desk Attendant to Bartender and Chef - and you perform a number of different tasks.

If you work at the front desk, you help guests check in and out at the reception. You also promote and support the Moxy brand and the Marriott Bonvoy loyalty programme to guests, and manage the hotel room inventories, bills and payments according to the regulations. Furthermore, you perform tasks at the bar or the Back of House. For example, you prepare various meals and beverages for the guests and serve them in a hospitable way. In addition, you clean, tidy, restock, take deliveries and organize Back Of House areas: parts of, for example, the restaurant that guests will not interact with or see during their dining experience.

To work safely, you always follow all food safety, licensing and health and safety policies, as well as the instructions and checks that you must follow and perform for certain activities. Likewise, you always provide customer service and hospitality. By doing this, you ensure that the hotel is well maintained and a welcoming place for guests.

During the shift, you usually work with one to two other Crew Members and your supervisor, the Crew Leader.

**What is required?**
- Experience in hospitality is a plus
- Good knowledge of customer relations
- Willing to perform various hospitality related tasks
- Good command of the German and English language
- Venturous, humble, helpful and approachable

**What will you get?**
- €2.200 - €2.600 gross per month (based on fulltime contract)
- 40-hour working week
- 25 vacation days
- Access to Marriott's Digital Learning Zone and in-house training opportunities

**Growth**
At Hotel Co 51, you get the opportunity to follow in-house training programmes. There are also promotion and career opportunitites in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.

**Salary**: 2,200.00€ - 2,600.00€ per month

Work Location: In person

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