Senior Project Manager Customer Success

Vor 2 Tagen

BadenWürttemberg, Deutschland Vertraulich Vollzeit

Your Tasks - You will drive growth: Grow monthly revenue by >10% month over month - You will increase our customer retention and reduce our churn rate - You will increase customer touchpoints across different hierarchy levels - You will measure performance and optimize processes accordingly - You will interact with engineering and product management to influence our future product offering - You will plan and deliver projects from conception through to completion - You will coordinate our Quality Assurance activities/ Team Anforderungen **Requirements**: - You collected more than 5 years relevant Customer Success, Program and Project Management experiences in a SaaS company - You have excellent communication skills (in writing and verbally) - You are able to interact with stakeholders at multiple levels of the organization - You own excellentand creative problem solving skills - You posses an extreme ownership mindset - You are Self-motivated, goal-oriented, able to work independently to deliver on deadlines and ensure timeliness of renewals - You are thirsty for learning - You have working experience in a startup environment as a plus Wir bieten What We Offer - A crucial role in a dynamic and fast-growing team - A work environment that fosters trust, respect, and feedback - An onboarding buddy to integrate you smoothly into our team - A mentor helping you with your personal goals, technical progress in general and your project management skills in particular - Free snacks, drinks, and the option to join activities like hiking, climbing or board game nights - Competitive salary, flexible working hours, work from home Gewünschte Qualifikationen

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