Customer Support

Vor 6 Tagen


Berlin, Deutschland Adevinta Group Vollzeit

mobile.de Germany

Berlin, Germany

Media Production / Sales & Customer Care / Customer Service

Full-time
**Job Description**:
**Qualifications**:
Additional Information
Company Description

**What you’ll do**:
We are looking for a Customer Support & Sales Specialist (M/F/d) to join our Online Buying team.

You will be a part of ourTransactions Business unit where we strive to ensure that every consumer can realise their individual mobility change online with confidence and trust. As a part of this creative and agile business unit, you’ll have the opportunity to drive mobile.de's strategic ambition to extend its footprint and help consumers and dealers to trade cars fully online.

**Key responsibilities**:
You are our face to the customer as a consultant from the first contact to a happy car owner and always act as a competent contact person - with your open and friendly manner you ensure an excellent customer experience
You ensure close contact with our dealers and disposition team, find the best solution between both parties and our customers and thus ensure the perfect sales experience
You are the interface to our customer service team in order to guarantee smooth processes for our customers through close cooperation
You provide product and service information to customers and identify upselling opportunities to maintain and increase income

**There is no cold calling for this position**: you only approach pre-qualified customers.



  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is one of the players on the market for coffee machines, coffee pads and famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client has developed an excellent market position in the international moving market. High quality and professional service are their trademark. Packing and unpacking services, carton supply and other packaging and protective materials are just as much a part of this as are special solutions for oversized furniture, plants or aquariums. For order taking...

  • Customer Support

    vor 2 Wochen


    Berlin, Deutschland Workstation Customer Care Vollzeit

    We are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory. **Your tasks in this customer service role**: - Support customers when booking accomodations - Assist in navigating the website - communication with hotels (e.g.,...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    **Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Swedish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    **Do you bring what it takes**: - good understanding of electronic entertainment devices and their functionality - empathic listener and persuasive speaker - customer mindset - structured and goal-oriented way of working - can work shifts - fluent in Danish and Norwegian Typical tasks in this customer service role - Receiving customer inquiries regarding...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    When customers call their banks they are actually calling our customer - and finally you (M/F/d). There you help people by answering questions, processing transactions, and resolving their issues! You provide awesome customer service on behalf of one big company customers deal with every day. The team comes from an array of backgrounds and experiences; all...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    When customers call their banks they are actually calling our customer - and finally you (M/F/d). There you help people by answering questions, processing transactions, and resolving their issues! You provide awesome customer service on behalf of one big company customers deal with every day. The team comes from an array of backgrounds and experiences; all...


  • Berlin, Deutschland WS Customer Service Solution Vollzeit

    **WS Customer Service Solution**: **Das bieten wir Ihnen**: You are customer orientated and would describe yourself as a problem solver? Your communication skills (written and oral) in CZECH are very good? You are communicative and can listen to other people? You enjoy helping other people with their problems? Then you should continue reading. We are lookig...

  • Customer Support

    Vor 3 Tagen


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is the creator of an intelligent, ever-growing Smart Home Services platform for the modern age. With their bundle of high-value services centered around the best possible WiFi, they are empowering CSPs around the world to provide their customers with unparalleled WiFi performance, personalization, security, and much more. Their services bundle is...