Regional Director, Central

**GENERAL SUMMARY**

The Regional Director is responsible for PTG’s profitability from the hotels within the assigned region, which includes the countries within Central and Eastern Europe. The Regional Director is also in charge of the creation and implementation of growth-oriented initiatives as outlined below. The primary responsibility for this position is to consistently engage and retain regional hotels by managing existing relationships and working with the PTG team to enhance hotel and PTG profitability through GDS, internet, and other PTG-managed reservation channels. In addition, a key function of this role is to grow our member footprint across the region and in particular German-speaking markets. Related to all countries within Central and Eastern Europe, the Regional Director will be responsible for increased revenues and profit under the five company brands.

**ORGANIZATIONAL RELATIONSHIP**

The Regional Director reports to the Executive Vice President - Europe. The Regional Director supervises the Director, Hotel Revenue Optimization Director within his/her region, and works closely with Sales & Marketing, and Accounting in support of regional hotels.

**DUTIES & RESPONSIBILITIES**

**Member Relations and Retention**

A. Provide the first point of contact and facilitate all communication with PTG for member and prospect hotels in the region.

B. Maintain regular contact with all hotels in the region by personal visit, telephone, and regional meetings and carry out all product training necessary

C. Renew all existing member hotel contracts in a timely manner.

D. Support and direct PTG revenue management within the region for revenue improvement of member hotels. This includes supervision of the Director, Hotel Revenue Optimization in the region/area.

E. Work in close collaboration with the domestic and global sales teams to ensure effective sales support is provided to all hotels within the region.

F. Conduct formal, scheduled, partnership reviews with each hotel in the region on a regular basis and provide ad hoc support as required.

G. Monitor and manage and have primary responsibility for the accounts receivable of regional hotels with the support of the central PTG accounting team.

H. Introduces and coordinates with the PTG Team the implementation of all new and existing sales and marketing programs applicable to the member hotels within the Region. Initiates regional sales and marketing activities and programs as well as implementing PTG brand and co-op programs within the region.

I. Provide timely, scheduled, and as assigned, ad hoc status reports on areas of responsibility.

J. Identify key decision makers and influencers at each hotel in order to build strong business relationships with each property.

K. Work toward and report on the achievement of regional and position-specific goals as defined by the company’s and the region's annual goals.

**Region Development**

A. Proactively seek new luxury hotel members within the region, targeting gap destinations and quality guidelines set and agreed with the Executive Vice President - Europe.

B. Provide regional industry and market analysis and information in support of the development of brand-specific growth within the Region.

C. Forecast and implement the agreed-upon expansion plan for the region.

**QUALIFICATIONS**
- Degree in business (BB/BS/BA) ideal but not mandatory, with development or hotel industry experience a plus.
- 10+ years of travel industry-related sales and marketing experience required.
- A proven track record for developing customer relationships and strategic results-oriented programs.
- Fluency in spoken and written German and English.
- Strong experience in managing budgets and profit & loss accounts.
- Outstanding presentation, communication, and persuasion skills, both written and verbal, are required.
- Competency in the use of business software for communications and presentations.
- Strong analytical and multi-dimensional strategic-thinking skills are required.
- Strong knowledge of electronic distribution channels including the Internet.
- High energy and high commitment are required.
- Strong teamwork and team-building skills are required.
- Experience in global markets, cultural awareness, and international “thinking”.

**WORKING CONDITIONS**

The working environment is in a professional office environment including all required technology tools. Potentially 50% of time spent traveling, both domestic and international destinations.

**REQUIRED TRAINING**

1. Orientation in a PTG office

2. PTG member hotels and team knowledge

3. PTG tools training - Outlook, PTG member portals, and other systems

4. Education and guidelines of PTG Brand Standards and all programs

**DISCLAIMER**

The above information in this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a