Business Process Administrator

**General Information**

**Who can apply?** EU nationals

**Salary** D (bracket 1 - step 1) full time monthly net salary: €4,182 plus benefits, for further information see what we offer.

**Role specialisation** Business Process Support

**Working time** Full time

**Place of work** Frankfurt am Main, Germany

**Closing date** 28.05.2025

**Your team**
- You will be part of the Budgeting and Controlling Division in the Directorate Finance. Our Division comprises around 40 staff organised in five teams and is responsible for the planning, monitoring and controlling of resources for all business areas of the ECB. We specialise in providing decision-making analysis and offering comprehensive support and advice to the ECB’s executive leadership, business area management and stakeholders. We also deliver secretariat services to three committees and oversee the supervisory fee framework. Additional tasks include implementing systems innovation in the Directorate Finance and providing functional support for the ECB’s procure-to-pay process.

We are currently seeking to fill one position for a Business Process Administrator.

In your role as Business Process Administrator, you will play a key role in the management office of our Division, offering support across the entire team. Your responsibilities will include collaborating closely with the secretariats of three committees - two Eurosystem committees and one ECB internal committee - to organise and facilitate high-level meetings and conferences. You will also manage processes, documentation and access rights for the Division and our user group across various systems, ensuring quality checks and an appropriate level of access to confidential information. You will also play an active role in our ongoing initiatives to simplify, digitalise and automate processes, while contributing to effective communication and information sharing within the Division.

**Your role**
- As a Business Process Administrator you will:

- support the three committee secretariats in the organisation and facilitation of meetings and events;
- manage workflows in the ECB’s document management system (OpenText/DARWIN) and master all related technological aspects;
- assist in the budget management of the Division and administer process related to contract management and procurement;
- support the development of digital solutions for the analysis and visualisation of performance data relating to operations and processes;
- manage the hiring processes as well as administer and facilitate the induction of newcomers and trainees;
- organise Division-wide meetings, trainings and social events;
- provide administrative support to the Division, including travel arrangements, meetings and appointments, as well as the preparation of the related documentation.

**Qualifications, experience and skills**
- Essential:

- relevant vocational training or a bachelor’s degree or equivalent in business administration, project management, process management, data sciences or another relevant field (see How you can join us for details on degree equivalences);
- in addition to the above, a minimum of one year of relevant experience in the field of coordinating and monitoring business processes;
- experience of working in a team and in a multinational environment;
- experience in budget management and identifying and implementing process improvements;
- experience in preparing communication for wide audiences of various levels;
- advanced knowledge of the MS Office suite (Word, Excel, PowerPoint, Outlook, SharePoint, Microsoft Teams, Planner), Open Text and programmes for planning/projects, budgeting and travel arrangements;
- a track record in organising and facilitating virtual, hybrid and on-site meetings using appropriate tools;
- an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired:

- a sound understanding of stakeholder management, including planning and reporting on tasks, projects and events;
- experience in dealing with sensitive information in a discreet manner;
- the ability to handle numerous requests in a responsible and proactive manner, for instance in a shared inbox or similar tool.

You are recognised as someone who supports others proactively and you work constantly to improve your own output and you learn willingly from other people’s diverse perspectives. You deliver in line with stakeholder needs.

You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.

**Further information**
- The contract offered will be fixed-term, the appointment being for 12 months as of the exact starting date of the selected person.

For additional information on this specific vacancy, you can speak to the hiring manager, Dominika Ryzner, on +49 (0)69 13445712 on Wednesday, 14 May 202514:00-15:00.