Working Student

**We help the world run better**

**WHAT YOU'LL DO**

Your tasks will depend on the focus area in which you join us. Find out what your strengths are, on which way you would like to support us and deepen your knowledge & skills:
**Leadership**: Support our team leader by streamlining, structuring, and simplifying daily operations across all areas, and assisting with project management tasks, including planning and executing operational activities. Work closely with the CTG Co-leads, playing an integral role in ensuring the success of all team-driven projects.

**Engagements**: Drive customer engagements by ensuring a deep understanding of customer expectations and delivering an exceptional experience. Foster long-term strategic exchanges and partnerships, thereby helping customers succeed in their transformation journey while reinforcing SAP's position through robust relationship-building and strategic partnerships. Additionally, collaborate with the SAP partner ecosystem, expand our services and scale the impact of the CTG.

**Enablement**: Join the dynamic Enablement team and be the driving force in igniting the power of understanding among our employees. Infuse knowledge about SAP's transformative journey, empowering staff to become persuasive storytellers of our evolving narrative and strengthening our cohesive, forward-thinking people.

**Content Management**: Immerse yourself in the dynamic world of Content Management, where your role in curating and crafting content is central to portraying SAP's transformation story. Create an engaging storyline that consistently capture the essence of our journey, enabling internal and external listener to understand our vision and fueling the future of SAP.

**Experience (Creative Design)**: Become our creative mind, designing innovative multimedia assets for a top-tier experience while adhering to SAP's brand guidelines. Collaborate closely with our content management and marketing experts to realize a shared vision and engage in the creation, testing, and sharing of cutting-edge tools, methods, and best practices for content creation.

**Experience (Communication & Events)**: Join our communications specialists, organize our internal and external representation and support in managing the content creation process.

**Experience (Measurement & Reporting)**:Measuring, monitoring, and interpreting key KPIs related to customer engagements, content assets, and satisfaction, conducting ad hoc analyses, generating reports for marketing support, and enhancing automation and data quality of tracking systems via dashboard implementation.

**WHAT YOU BRING**
- Student (f/m/d) at a university or a university of applied sciences
- Preferred fields of study: Economics, business management, marketing/communications, data science, computer science, mathematics or similar.

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

**Hard Skills**:

- Strong project management skills
- Strong business understanding and aptitude, knowledge of transformational topics preferred
- Experience/knowledge in the area where you want to support as plus
- Language skills: fluent in English, German as a plus

**Soft Skills**:

- Structured and goal-oriented approach
- Creative and innovative mindset with the willingness to keep learning every day and try something new
- Flexibility and able to handle multitasking
- Strong ability to prioritize and work independently, by taking the initiative

**Learning & Development Opportunities**
- Deepen your knowledge of transformational topics and gain a better understanding of SAP's strategy.
- Engage in creating, learning, and speaking about transformational content.
- Broaden skills in project management and strategic planning.
- Expand your network across SAP's P&O, Finance, and Customer Success areas.
- Gain practical knowledge in Change Management and Organizational Enablement.
- Collaborate across functions for a comprehensive business understanding.
- Learn from experienced organizational leaders.
- Enhance customer relationship management skills.

**MEET YOUR TEAM**

**Purpose & Objectives**
Located within the People and Operations board area, the SAP Transformation Office drives execution and transformation of the company’s strategy to build tomorrow’s SAP. The **Customer Transformation Group (CTG)** is a team located within the SAP Corporate Transformation Organization and devoted itself to the mission of **helping customers succeed on their transformation by sharing SAP´s own transformation journey**. Therefore, CTG leads the **Transformation Business Network** and serves as a **knowledge hub**, facilitates **Peer2Peer Exchanges** in various formats and drives **enablement**.

The customer engagements are dedicated to ensuring a true understanding of their expectations and to provide the most excellent customer experience.