Front of House

At Brammibal's Donuts we're looking for service staff for our Hamburg locations. Full-time / Part-time - Hamburg **About the job**: Brammibal's Donuts is a vegan donut company founded 2015 by our two CEOs Jessica and Bram. After years of being based in Berlin, we expanded our business to Hamburg in October 2022. We are now running five cafés and a bakery in Hamburg and want to grow even more in the future to change the perception of plant-based food - one donut at a time. As part of our** Front of House / Service**team you are the face of Brammibal's Donuts in Hamburg. Serving our customers with a big smile, helping them with your donut-expertise and brewing the most delicious cup of coffee is the most important part of your job. You will also help with the day-to-day upkeep and cleaning of your store, to ensure the Brammibal's and the donuts are always well presented. - Every shop is overlooked by a Shop Manager who is your direct supervisor and will support and direct you in your daily tasks. Teamwork is one of our top priorities. **About you**: - **You love customer service** and go out of your way to make each customer feel special - exceptional customer service is very important to us - You have a** love for donuts**-**knowing our product is key. - Previous experience in a restaurant or café environment is a plus - Experience with speciality coffee or any barista skills are a plus - Ability to speak English and some German ("Café-German") - You are trustworthy, reliable and punctual **What we offer**: - Hourly wage starting at 13,00 EUR. 13,40 EUR after successful training- Different and flexible time modules (working students, part-time, full-time varying from around 12-20, 20-30 or 30-37,5 hours)- Tax-free Sunday and public holiday bonuses (25-50%)- Good planning: You will receive your shift plan one month in advance- Feedback: We give you regular feedback and also want your feedback - scheduled meetings with your supervisor after one, three and six months- Subsidy for local public transport ticket (HVV)- A subscription to 500+ sport offerings in Hamburg with Urban Sports Club- Free donuts and coffee on working days, plus a discount on days off- Discount on vegan yummy fast-food at all stores of our friends at "Vincent Vegan" in Berlin and Hamburg - At Brammibal's Donuts, we treat all applicants equally, regardless of gender, color, ethnic or social origin, language, religion or belief, age, marital status, physical disability, sexual orientation or gender identity. ****: Please do not include a picture with your CV, if you are who we are looking for then all the information we need is in writing. **Next steps**:On the next page you will find a couple of questions we would like you to answer. This should not take you longer than 15-20 minutes. Please keep your answers as short but precisely as possible. **Our Values**: **Responsibility**:We choose our ingredients and suppliers responsibly. Not only do we want to do less harm, but do more good. **Continuous Improvement**: We always strive to make things better. **Approachability**: We provide friendly service to our customers, we treat each other with respect on eye level and are always open minded. **Joy**: We are not just a bakery business, we believe we spread joy. A visit at Brammibal’s Donuts can turn a bad day into a good one. Our employees feel empowered to be themselves. Yes, we work hard, but we also have fun while doing it. **Veganism**: We believe a vegan lifestyle is better for the animals, better for the planet, and better for you.