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Operations Manager
vor 2 Wochen
**Permanent employee, Full-time, on-site position**
**GET AN IMPRESSION OF THE TEAM**
The Operations Manager leads operations across multiple cities, ensuring optimal vehicle availability and performance. This role oversees teams, fleets, third-party-logistics, warehouses, and charging infrastructure to meet consumer demand. By driving efficiency, optimizing KPIs, and making data-driven decisions, the manager balances cost reduction with revenue growth, playing a key role in scaling the business sustainably.
**THE ROLE AND YOUR IMPACT**
- Build and maintain strong relationships with third-party logistics providers and local vendors.
- Manage, train and develop your employees.
- Monitor, analyze, and respond to operational performance (KPIs) for both street operations and warehouse repairs.
- Plan and optimize logistics operations, ensuring vehicles are well-positioned and maintained.
- Ensure compliance with safety protocols, conduct regular audits, and implement continuous improvements to maintain a safe and efficient work environment.
**YOU'LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS**
**Education & Experience**:
- Degree or relevant experience in Operations, or a related field.
- Background in operations/blue-collar management, ideally in fleet management, logistics, or urban mobility.
- Proven ability to lead cross-functional teams and collaborate with internal and external stakeholders (like subcontractors or third-party logistics providers).
**Skills & Competencies**:
- Strong analytical skills with proficiency in Excel/Google Sheets and the capacity to interpret data effectively.
- Ability to take ownership, make data-driven decisions, and work independently.
- Excellent leadership skills, with a focus on team development and performance management.
- Strong communication and interpersonal skills to effectively manage multiple stakeholders.
- Composed under pressure with excellent time management skills and the ability to navigate challenges successfully.
**Language & Location**:
- Fluency in English is required, German language skills are a plus.
- Based in Hamburg or region
**THIS MAY INSPIRE YOU**
- Our one time home office bonus upon your start to create your ideal home office set up
- Our annual learning & development budget
- Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes- ️ Our partnership for mental health at work, with free 1on1 video counselling, self-guided development and more
- Our company onboarding
- Our sabbatical program- Our flexible hours and 1 months remote working option
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- Our diversity and inclusivity initiatives and programs such as #allies-of-pride
- Our public holiday swap, with which you can switch two public holidays to another day
- Our voluntary day off for charity work
- _benefits may vary depending on country and position_
