Global Physical Security Specialist

**We help the world run better
**At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**Job Overview**:
The Germany Sub-Regional Operations Manager will manage and execute day to day operations to ensure the physical safety and security of SAP employees, buildings and assets, which may have a very high level of regulatory, compliance, financial, and brand impact and/or a very high complexity of work and life safety.

They will manage day to day customer engagement, knowledge management, quality assurance and organizational learning. And they will seek to foster programs to transfer the relevant knowledge across organizational boundaries, as directed by their line manager.

The Sub-Regional Operations Manager will maintain the highest level of professionalism in all activities to represent the organization internally and externally, while serving as a trusted advisor and ambassador for SAP and affiliated companies.
- Provide overall physical security support and direction to multiple SAP business locations. Maintain a site-by-site overview of budgeting/spend, existing conditions, contact data, and location specific information.
- Conduct physical building security risk assessments, surveys, and physical penetration testing.
- Manage contract security services (Guarding/Watchman), to include the development/implementation of Building Security Operations Manual at all sites.
- Manage electronic security systems and vendors, to include electronic access control, badging, visitor management, security video, intrusion detection systems, and control center operations.
- Execute the planning, design, bid, construction and commissioning activities for multiple concurrent projects, and oversee all aspects of physical security related to these projects. Projects include new construction and renovation (driven by Global Real Estate & Facilities), or system replacements and/or additions.
- Assess and implement personnel protection programs, consisting of Travel Safety & Security, Events, Personal Protection, Workplace Violence.
- Liaise with a Security Operations Center and oversee 24/7 activities
- Provide training and employee security awareness programs.
- Conduct internal investigations as needed.
- Oversee physical security incident reporting and resolution.
- Conduct presentation of physical security services when necessary.
- Partner/support SAP Health and Safety programs and ensure emergency responses are established.
- Report on physical security strategy and metrics (KPIs).
- Review and management of SLA’s and KPI’s related to incident reporting, alarm management and identity access management.
- Maintain plans and engage as required in crisis response within the regional area of responsibility.
- Work as directed by manager.

**Competencies and Skills**:

- Manage detailed programs related to the efficiency of the financial, operational and overall compliance of the organization. Seek to highlight ways to improve the effectiveness of the organization and its processes.
- Manage and execute day to day delivery of multiple projects up and down the organization.
- Manage relationships often with global, regional and local senior management plus outside service providers and business partners.
- Manager of processes and interfaces across organizational boundaries inside and outside of Global Physical Security management that relate to area of responsibility.
- Seek to drive operational excellence and quality assurance by providing best practices, problem solving, and guidance within his / her area of responsibility.
- Area of responsibility will be sub-regional and include multiple facilities.
- Serve as liaison to executive management / provide reports / champion internal goals and manage KPI's.
- Conduct performance reviews and people management, where appropriate.
- Manage and implement main strategy for organization on a regional level
- Manage and be accountable for organizational budget on a regional level (operations and finance)
- Manage the day to day tactical and operational side of the business on a regional level

**Experience, Education, and Certifications**:

- 5+ years’ experience in physical security industry or equivalent (military, law enforcement, etc.) or 3 years’ minimum experience in corporate physical security
- 3 years of direct experience in the majority of ”Job Description” and “Competencies and Skills” above.
- Bachelor’s degree in related field preferred.
- CPP certification p