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Sales Assistant for European Region

vor 2 Wochen


Krefeld, Deutschland QNAP GmbH Vollzeit

**About QNAP**

QNAP, named from Quality Network Appliance Provider, headquarter in Taiwan, is devoted to providing comprehensive solutions from software development, hardware design to in-house manufacturing. Focusing on storage, networking and smart video innovations, we strive to build a technology ecosystem upon subscription-based software and diversified service channels. QNAP envisions NAS as being more than a simple storage and has created a cloud-based networking infrastructure for users to host and develop artificial intelligence analysis, edge computing and data integration on their QNAP solutions. QNAP GmbH is the subsidiary company in Germany.

**Job description**
- Co-work with HQ shipping department to arrange shipment for customers
- Update managers by consolidating, analyzing, and forwarding daily action summaries
- Resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers
- Provide product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions
- Forward samples by entering request; arrange shipment; notifying the customer
- Maintain customer database by inputting customer profile and updates; preparing and distributing monthly reports.
- Handle and monitor all RMA / DOA / ARS / CN cases for the whole Europe, in order to verify that all processes running smoothly.
- Cooperate with RMA and sales team, in order to coordinate successful resolution of ongoing cases
- Accomplish department and HQ mission by completing related results as need

**Desired skills and experience**
- Highly work efficiency and readable to do multi-task
- Ability to work independently and team work
- Excellent language skills (oral and written) in English, Chinese language desirable
- Ability to communicate in German or French or Italian or Spanish is a plus
- Effective office software such as Excel, Word

**Your advantages**
- Flexible structures and flat hierarchies
- Working independently from the first day
- Excellent development and advancement opportunities in a growing international environment
- A friendly corporate culture and a pleasant working atmosphere
- Performance linked wages

Art der Stelle: Vollzeit, Festanstellung

Gehalt: ab 2.800,00€ pro Monat

Arbeitszeiten:

- 8-Stunden-Schicht

Leistungen:

- Empfehlungsprogramm
- Firmenevents
- Kostenlose Getränke
- Kostenloser Parkplatz
- Mitarbeiter-Rabatt
- Zusätzliche Urlaubstage

Arbeitsort: Vor Ort