Senior Product Associate

**JOB DESCRIPTION**
Promote innovation in product development, user research, and analysis to shape and optimize our offering.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

The EMEA Automated Clearing House (ACH) Payments Product Management Team is a dynamic and diverse Product team responsible for product strategy, development, commercialization and local relevance of payment products across the region. The products developed will be used by the global financial institutions and corporations executing payments and will focus on streamlining the client experience while reducing operational costs and risks within the current model.

As a Senior Product Associate in Payments you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

**Job responsibilities**
- Collaborates with various internal and external stakeholders to identify, develop and implement new solutions and product improvements that are globally consistent
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyses, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Analyses and implements regulatory changes and updates that are applicable to the product in coverage
- Manages P&L (Profit & Loss) including accurate financial planning and delivery against revenue and expense targets
- Understands the risks inherent in the product and drive programs to reduce or eliminate

**Required qualifications, capabilities, and skills**
- Fluency in English
- Expertise in product management or a relevant domain area (e.g. payments industry)
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Excellent verbal and written communication skills
- Proven organisational skills; ability to manage multiple priorities whilst meeting deadlines
- Understanding of low value payments such as SEPA

**Preferred qualifications, capabilities, and skills**
- Fluency in German

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.