Working Student in Customer Service

vor 1 Woche

Krefeld, Deutschland Cepheid GmbH Vollzeit

***:
WORKING STUDENT ROLE for 6 months - to Support the Customer Service teams on accomplishing inbox activities and Master Data Management

**ESSENTIAL JOB RESPONSIBILITIES**:
**Inbox management**
- Proactively identify priorities for the teams

**Master Data management**:

- Responsible for creation and amendment of customer accounts

**Back-up support**
- Respond to overflow phone calls regarding orders follow up
- Proactively support the team in all administrative tasks and quickly resolve customers issues and enquiries, maintaining a high level of customer satisfaction
- Place simple orders and other order management activities

**Invoicing and credit notes**
- Process credit notes in compliance with company policies and standard operating procedures

**Continuous improvement**:

- Attend daily meetings with the rest of the team with a continuous improvement attitude to drive process improvements, efficiencies and drive customer satisfaction
- Participating to ad-hoc projects that improve the quality of the data or the productivity of the CS team

**MINIMUM REQUIREMENTS**:

- High school degree, preferably in Science, Business or IT
- Experience with MSOffice products including Word, Excel, and Outlook
- Strong written and verbal communication skills
- Ability to communicate effectively in English. Other languages (Spanish, Portuguese, French, Dutch) are a plus
- High attention to details
- Strong sense of accountability

**About Cepheid**:
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.

**Job Types**: Full-time, Permanent

Work Location: Hybrid remote in 47807 Krefeld

  • Customer Service Representative

    vor 1 Woche

    Krefeld, Deutschland Radiometer Vollzeit

    In unserem Arbeitsbereich ist das Leben keine Selbstverständlichkeit - es ist das ultimative Ziel. Wenn das Leben unerwartete Wendungen nimmt, ermöglichen unsere Technologien und Lösungen Ihnen als Pflegekraft fundierte diagnostische Entscheidungen zur Verbesserung der Patientenversorgung zu treffen. Das ist unser gemeinsamer Zweck bei Radiometer und das,...

  • Customer Service Representative

    vor 1 Woche

    Krefeld, Nordrhein-Westfalen, Deutschland Danaher Corporation Vollzeit

    In unserem Arbeitsbereich ist das Leben keine Selbstverständlichkeit - es ist das ultimative Ziel. Wenn das Leben unerwartete Wendungen nimmt, ermöglichen unsere Technologien und Lösungen Ihnen als Pflegekraft fundierte diagnostische Entscheidungen zur Verbesserung der Patientenversorgung zu treffen. Das ist unser gemeinsamer Zweck bei Radiometer und das,...

  • Mitarbeiter (W/m/d) Customer Service Montage

    vor 2 Wochen

    Krefeld, Deutschland Rhenus Logistics Vollzeit

    However, we don‘t stop there. We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them. Read More these open positions could also interest you Sachbearbeiter (w/m/d) Auftragsbearbeitung / Customer Service Mitarbeiter (w/m/d) Customer Service In Voll - oder Teilzeit mit...

  • Customer Service Representative Im

    vor 18 Stunden

    Krefeld, Deutschland Air Liquide Vollzeit

    Air Liquide is a world leader in gases, technologies and services for industry, health and the environment. Our company offers innovative solutions based on continuously improving technologies. We produce air gases such as oxygen, nitrogen, argon and specialty gases, but also other gas solutions such as hydrogen. Our 64,500 employees work for our customers...

  • Working student

    vor 1 Woche

    Krefeld, Nordrhein-Westfalen, Deutschland Messer SE & Co. KGaA Vollzeit

    Zur Verstärkung unseresEngineering-TeamsinKrefeldsuchen wir zum nächstmöglichen Zeitpunkt eine/nWerkstudent(m/w/d)Referenznummer: 41/2025Wir bieten flexible Arbeitszeiten mit der Möglichkeit zum Mobilen Arbeiten und berücksichtigen die Anforderungen Ihres Studiums in unserer Einsatzplanung.Ihre AufgabenErstellung und Aktualisierung von...

  • Customer Service Mitarbeiter

    Vor 4 Tagen

    Krefeld, Deutschland DIS Vollzeit

    Sie sind auf der Suche nach einer neuen beruflichen Herausforderung im Bereich Customer Service ?Für unseren Kunden in Krefeld suchen wir zum nächstmöglichen Zeitpunkt einen zuverlässigen und lösungsorientierten Mitarbeiter (m/w/d) im Customer Service im Rahmen der direkten Festanstellung. Wir freuen uns darauf, Sie...

  • German-Speaking Customer Support

    Vor 4 Tagen

    Krefeld, Deutschland Nordicrecruiters Vollzeit

    Are you ready to take your German language skills to the Mediterranean and build your career in one of Frances most vibrant coastal cities? We are looking for a German-Speaking Customer Support Specialist to join our international team in Marseille! Why Marseille? Marseille is a city full of character, culture, and energy. As Frances oldest city, it combines...

  • Customer Care Specialist

    Vor 4 Tagen

    Krefeld, Deutschland Outokumpu Vollzeit

    Customer Care Germany is looking for a **Customer Care Specialist (M/F/d).** **Main responsibilities**: - Taking care of existing customer base - Checking incoming orders and delivery specifications with the respective valid delivery program and, if necessary, technical clarification with the specialist departments - Clarification of difficult technical...

  • Dualer Student

    Vor 4 Tagen

    Krefeld, Deutschland XTRAFIT Service GmbH Vollzeit

    ÜBER XTRAFIT - Bist du ein Fitness - und Gesundheitsenthusiast? Dann ist XTRAFIT dein place-to-be, um deine berufliche Laufbahn zu starten oder voranzutreiben. Bei uns hast du die Möglichkeit, anderen zu helfen, ihre körperlichen und mentalen Ziele zu erreichen und ihr Leben zu bereichern. Teile deine Fitnessleidenschaft mit anderen und verbessere...

  • Warehouse and transport worker

    Vor 6 Tagen

    Krefeld, Deutschland Creativ Personaldienstleistungen GmbH Vollzeit

    Your prospects as a warehouse and transport worker (m/f/d) part-time Option to be taken on by our customer A secure income according to GVP/DGB from 14,96 €/h Personal support on site Enjoy working in a motivated team Open and helpful colleagues​ Up to 30 days holiday Holiday pay and Christmas bonus Excellent connections to public transport Flexible...