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Customer Service Agent
vor 2 Wochen
Customer Service Agent (m/w/d)
Verschiedene Auszeichnungen und Zertifikate von namhaften Institutionen, dazu gehören zum Beispiel Great Place to Work, Audit Beruf und Familie, sowie der Deutsche Qualitätspreis, belegen unsere Arbeitsplatz
- und Dienstleistungsqualität.
**Ihre Aufgaben**:
- Annahme von Kundenanfragen und Bedarfsermittlung per Telefon und E-Mail
- Kompetente und lösungsorientierte Beratung der Kunden
- Dokumentation von Gesprächen im IT- System
- Teilnahme an Produktschulungen und Weiterbildungen, um Ihre Beratungskompetenz kontinuierlich weiterzuentwickeln
**Ihre Qualifikation**:
- Kaufmännische Berufserfahrung
- Große Freude an der Kundenberatung
- Spaß am Telefon und hohe Lösungsorientierung
- Gute PC- Kenntnisse
- Sehr gute Deutschkenntnisse in Wort und Schrift
**Ihr Vorteil**:
Wir sind eine internationale Unternehmensgruppe mit über 20.000 Mitarbeitern in Deutschland, Österreich, England, der Tschechischen Republik und den USA.
- Anstellung in einem **unbefristeten** Arbeitsverhältnis
- ** Flexibles** Schichtmodell zur optimalen Gestaltung Ihrer Work-Life-Balance
- ** Home Office**:
- Sehr gute **Entwicklungsmöglichkeiten (fachlich & finanziell)**:
- Spannende **Perspektiven** in der Dienstleistungsbranche
**Ihr Kontakt zu Hofmann**:
Wir freuen uns, bald von Ihnen zu hören
