Sales Operations Specialist

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

As a Sales Operations Specialist your role is part of a dedicated EMEA sales operations team who work to deliver and improve commercial operations, services & support to our customers and the commercial teams.

Thus enabling a better customer experience, more effective sales process and faster profitable growth within the business.

In this role, you will deliver, continuously improve and standardise effective support to sales and customers that delivers exceptional customer experiences.

**Sales Growth activity**

General:

- Managing customers questions / requests / enquiries
- Ad Hoc customer project support
- Tailoring customer presentations
- Exhibition and event support and logistics
- Coordination of datasheets and literature requests to sales

End User:

- Tender submission support - non-commercial elements
- Customer contract co-ordination / calendar / storage
- Support customer resolutions

Distributors:

- Supply and input (customer portals) mass product information requests for customer catalogues and web sites
- Support Distributor event management
- Support contract management

**Support commercial operations**
- Coordinate and issue customer and internal commercial communications (operations e.g. T&C, legal, pricing)
- Provide commercial meeting support
- Provide co-ordination support for commercial programmes
- Provide support on translation of commercial materials
- Support master data changes for Customers
- Purchase order support for sales
- Support Ad hoc administration requests from sales

**About Us**

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform - so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

**About You**

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

- Excellent written and oral communication skills in both English (B2) and German (C1) are essential.
- Sales or marketing experience is preferred, but not required.
- IT literacy, including thorough knowledge of all MS Office tools (Excel, PowerPoint), is essential. Experience with SAP, EPIM and Salesforce is nice to have.
- Strong customer relationship management skills and a proactive/can-do attitude are required.
- Team player with strong collaboration and interpersonal skills

**Total Benefits**

Kimberly-Clark cares for their people and finds it important to look after their well-being fostering a good work-life balance including a healthy lifestyle.

If you join us, we will offer you:

- hybrid working model (1 day a week from the office)
- an open and global work environment
- EMEA Bonus Plan
- Group Accident and Medical Insurance
- Sickness benefit
- SharePlus Program - Company shares
- Access to the Employee Assistance Program
- Purchase of KC products with discount
- Lease a bicycle
- 30 days of annual leave
- Canteen

**To Be Considered**

In the meantime, please check out the careers website.

**And finally, the fine print.**
- For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.