Engineering Operations Technician

Good verbal and written communication skills
- Apprentice/trades certified or diploma in an Electrical field
- Knowledge of key electrical competencies (Practice & Theory) and mechanical systems (Mechanical, HVAC systems, Controls)
- Ability to draft accurate support procedures, system documentation, and issue tracking entries
- Willing to travel between Data center sites, and internationally if required
- Solid IT skills; experience and knowledge of MS Office suite.
- Work on a 24x7 schedule (where applicable)
- Work at heights and from ladders and in a noisy environment

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. You will report to the Data Center Engineering Operations Manager.

AWS Data Centers
AWS pioneered cloud computing in 2006, creating cloud infrastructure that allows customers build securely and innovate faster. We continuously innovates the designs and systems within our Data Centers to protect them from man-made and natural risks. As a result, Amazon data centers are large-scale high-density centers where you will work on changing the face of Cloud Technology in the region.

Key job responsibilities
- Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
- Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
- Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure
- Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
- Ensuring preventive maintenance of site-critical infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
- In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
- Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
- Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
- Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
- Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

A day in the life
To succeed in AWS, people must be self-motivated, highly technically-minded and intent on delivering world-class results. You will put the customer first in everything you do and build trust and communicate effectively with people at all levels of the business. Our team culture is collaborative; it is designed to empower and enable to you to succeed. We take pride in the diversity that is achieved by the global talent within the company. We promote and develop a strong safety culture.

Berlin, BE, DEU
- 3+ years in operations and on-call support for Data Center facilities / or Mission Critical Plants/ Production facilities
- Undergraduate degree in a technical field (EE, MechE, IndustrialE)
- Project Management experience

m/w/d