Operations Monitoring Expert

**You have a passion for technology and want to make the world a greener place?**

Then become a playmaker and join our team as Operations Monitoring Expert (f/m/d) at E.ON Digital Technology.

We play a key role in shaping the energy transition by leading E.ON's digital transformation across Europe. We explore new paths by developing ideas, breaking new ground, making visions reality, and bringing new technologies to life. We deliver sustainable technology solutions because

** it’s on us to make new energy work**

**Your Team** - your impact

Our expert team in the Operations Control Center ensures smooth and efficient management of our operational processes. Working in a 24/7 mode, you will use your analytical skills and technical knowledge to monitor and evaluate daily operations. You will set up processes for effective alert handling, review monitoring platforms, analyze data with AI to identify patterns, and recommend improvements. Your key task will be to ensure that the alerts we receive are of high value for the business and the Operations Control Center team. Additionally, you will provide training and guidance on new processes and technologies to the 24/7 team and product teams.

**Your Role -** meaningful & rewarding
- Work closely with the 24/7 team to ensure that they can effectively use the monitoring platforms and promptly respond to alerts
- Set up processes to ensure that the 24/7 team can efficiently work with the alerts and that product teams have the highest benefit of the support possibilities of the 24/7 team.
- Continuously review the existing monitoring platforms with the responsible persons to ensure that they have the necessary capabilities to support operational stability to it’s best
- Analyze data with help of AI to identify patterns and recommend improvements to the 24/7 team and product teams
- Review Sessions on Incidents for improving Monitoring
- Keep up-to-date with the latest technologies and trends in monitoring and analytics
- Provide training and guidance to the 24/7 team and product teams on new processes and technologies

**Your Profile -** authentic & open-minded
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Several years of experience in operations monitoring and data analytics
- Strong knowledge of monitoring platforms such as NewRellic, SPLUNK, Uptrends, AppDynamics etc.
- Experience in setting up processes to work with alerts and profound data analytics skills with experience in using AI
- Excellent communication and collaboration skills
- Proficient in Agile methodologies and capable of thriving in a fast-paced environment
- Fluent in English and German

**Our Benefits -** smart & useful
- ** We provide full flexibility**: Do your work from home or any other place in Germany - of course including all our great offices from Hamburg to Munich. You want even more? Go on workation for up to 20 days per year within Europe.
- ** Recharge your battery**: You have 30 holidays per year plus Christmas and New Year's Eve on top. Your battery still needs charging? You can exchange parts of your salary for more holidays or you can take a sabbatical.
- ** Your development**:We grow and we want you to grow with us. Learning on the job, exchanging with others or taking part in an individual training - Our learning culture enables you to bring your personal and professional development to the next level.
- ** We elevate your mobility**: From car and bike leasing offers to job tickets for most of our locations - your way is our way.
- ** Let’s think ahead**: With our company pension scheme and a great insurance package we take care of your future.
- ** This is by far not all**: We are looking forward to speaking with you about further benefits during the recruiting process.

**Do you have questions?**

**What you need to know**:
Job Req ID: 236203
Contract type: Permanent
Working time: Part or Full time
Company: E.ON Digital Technology GmbH
Location: Essen, Berlin, Hannover, München, Würzburg
Function area: IT/Digital; Data / IoT; IT Strategy & Architecture

**Inclusion**: