Facilities Coordinator

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- We're committed to bringing passion and customer focus to the business._

Job Summary

Facilities Coordinator supporting sites in OR and WA.

**Job Description**:

- Support Facilities Manager on general maintenance, vendor management, FM initiatives, field communication, along with other activities for all the west coast offices including enterprise and testing sites.
- Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
- Provide general overall facility management services, including continuous monitoring of office/facility
- Follow up with clients to ensure customer satisfaction
- Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
- Remain knowledgeable regarding all operational aspects of building systems
- Coordinate with outside contractors for the service and repairs of equipment
- Follow protocol for effective building-specific maintenance and safety procedures
- Report on open and closed work orders and check the status of open work orders with the assigned party
- Assist in the monitoring and assessment of vendors
- Manage complex work orders such as environmental issues and disaster recovery
- Manage service and performance of vendors and landlords for timely completion of jobs
- Create and record appropriate written communication between all parties
- Schedule and document maintenance and repairs on building equipment
- Communicate frequently with client, landlords, and vendors to resolve issues and provide project status updates
- Provide process and procedures training and direction to new associates
- Assist with measuring and reporting key performance indicators against service level agreements
- Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product

Knowledge and Skills

Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence. Related experience in Facilities Services or a vendor management role. Team player with flexibility, high energy, and a sense of humor. Ability to execute successfully in a fast-paced, constantly evolving environment. Strong analytical skills and ability to think strategically. Problem solving and analytical skills combined with strong business judgment. Proficient with budget preparation and financial analysis of projects. Ability to read and interpret documents such as safety roles, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees of the organization. Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Education and Work Experience

High School or GED equivalent required Bachelor’s degree preferred 1-3 years of similar work experience

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and occasional lifting of a minimum of 40 lbs. of office and facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Under The Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Authorization/Security Clearance

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Other Duties

Please note this job description is not designed to cover or contai