Runner

Company Description

The Mill is a global creative partner for agencies, production companies and brands, working across all media channels and platforms.

We are trusted specialists in visual effects, creative technologies and content production. Our projects include the creation of digital products and virtual experiences, as well as world class visual effects and video production.

We are a vibrant network of talented artists, producers, directors and creative technologists from multinational backgrounds. We nurture innovation, flexibility and diverse ideas across our studios in London, New York, Los Angeles, Chicago, Amsterdam, Berlin and Bangalore. We are all united by one single ambition: To create extraordinary and memorable work that captivates and excites audiences.

We are The Mill. We create the extraordinary.

**Job Description**:
Runners at The Mill are given the opportunity to access the industry. In return, you are expected to deliver the highest standard of client service at all times whilst maintaining a clean and tidy working environment for both clients and staff. This opportunity is just as much about career development, as the need to offer first-class client service. We anticipate a Runner will be promoted within the first year of employment, therefore it is vital that a substantial portion of this time is used for self-driven training to aid development towards the desired career path.

As a Runner, The Mill can offer you the following benefits:

- An opportunity to gain industry experience
- Access to equipment for training
- A personal mentor
- A dedicated Manager to help you develop your career
- Early consideration for internal vacancies

**Day-to-day tasks**:

- Cleaning & tidying throughout the building
- Re-stocking kitchens, suites and office space accordingly
- Tending to all client needs
- Helping with social events on and off-site
- Reporting issues and stock shortages
- Running ad hoc tasks

**Career Development Responsibilities**:

- Build relationships throughout the business and specific to your area of interest
- Demonstrate your ambition by actively pursuing regular training opportunities.
- Be a team player, displaying a can-do attitude, be proactive and show initiative, maintain high standards
- Receive positive feedback in support of your progression and independent work
- Develop a knowledge of the business to understand project pipelines, workflow and processes
- Be flexible with shift patterns and be supportive of your peers
- Attend regular internal training sessions and workshops
- Manage and prioritise your time to accommodate your work and training responsibilities

**Qualifications**:
**KEY COMPETENCIES**

**Career Ambition**
Goal-oriented and focused on a career path; career driven; makes things happen for self; markets self for opportunities; doesn’t wait for others to open doors.

**Customer Focus**
Contributes to the overall success of the business and ensures that client’s satisfaction is treated as priority.

**Technical Skills**
Works towards having high functional and technical knowledge and the skills to do the job at a high level.

**Interpersonal Skills**
Builds relationships with everyone within the business: up, down, and sideways, inside and outside the organisation. Builds rapport as well as constructive and effective relationships; demonstrates diplomacy and tact and handles high-tension situations comfortably.

**Independent, Personal Learning**
Changes personal and interpersonal behaviour quickly when the need arises; is aware of other’s reactions to their performance; seeks feedback; is sensitive to changing personal demands or requirements and makes changes accordingly.

**Quality Focus**
Displays a high level of commitment to not only doing their job but doing it well. Knows all of the ins and outs of services and responsibilities, down to the last detail. Provides clients and fellow colleagues with the most comprehensive and efficient solutions possible.

**Technical Learning**
Presents themselves as someone who has the desire to learn new skills and gain knowledge; both about the department chosen to be promoted into and about the wider industry

Additional Information

Please review our privacy notices for job applicants.

At The Mill, we want to work with the best people and we want them to have a great career with us. We will make reasonable adjustments during the recruitment process and beyond to help people shine and enable them to show us their skills and experience. We are committed to an inclusive workplace that reflects the needs of a diverse workforce. We will offer flexible working practices and make relevant workplace adjustments for employees who need them to be at their best.