Aktuelle Jobs im Zusammenhang mit Customer Care Virtual Bank - Berlin - Workstation Customer Care
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Customer Care Virtual Bank
Vor 6 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is helping people at all levels of income and every walk of life to take ownership of their finances because investing in the future is one of the most important things people can do for themselves and their families. Curent vacancies require fluency in Danish, French or Dutch. As a Virtual Banker (M/F/d), you will be an ambassador of our client...
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Customer Service Fragrance and Body Care
Vor 4 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...
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Customer Service Fleet Management
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is the division of a car bank, which deals exclusively with the care of larger corporate customers. First and foremost, this involves caring for the leased vehicles of field staff and executives. For the newly developed markets we require customer support staff speaking either of the following languages: Polish or Norwegian. Often communication...
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Customer Support Simple Bank Issues
Vor 4 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitWhen customers call their banks they are actually calling our customer - and finally you (M/F/d). There you help people by answering questions, processing transactions, and resolving their issues! You provide awesome customer service on behalf of one big company customers deal with every day. The team comes from an array of backgrounds and experiences; all...
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French Customer Support Simple Bank Issues
Vor 6 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitWhen customers call their banks they are actually calling our customer - and finally you (M/F/d). There you help people by answering questions, processing transactions, and resolving their issues! You provide awesome customer service on behalf of one big company customers deal with every day. The team comes from an array of backgrounds and experiences; all...
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Customer Service Dutch Streaming Platform
Vor 6 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
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Customer Service Dutch Streaming Platform
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
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Czech Customer Service Automotive
vor 1 Woche
Berlin, Deutschland Workstation Customer Care VollzeitFor a globally active and renowned customer, we are looking for talented customer service representatives (M/F/d) with very good Czech language skills and fluency in English for their customer service team. **About the job**: - Working for an internationally recognized brand - Working in a multicultural work environment - Modern equipped workplace -...
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Customer Support
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a manufacturer of sportive cars. Due to the wide selection of different accessories the drivers have plenty of opportunities to equip their car individually and adapt it perfectly to their needs and lifestyle. Besides the printed catalogues drivers might have received when buying their car they often use the online shop to search for suitable...
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Czech Customer Support Electronic Banking
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is a global player in the banking business. Within the investment department some new vacancies have been created in customer support. The new jobs focus on supporting existing customers in dealing with the electronic depot management - meaning the sale and buy of shares, bonds or other investments. You don't need to be a banker or have a...
Customer Care Virtual Bank
vor 2 Wochen
Our client is helping people at all levels of income and every walk of life to take ownership of their finances because investing in the future is one of the most important things people can do for themselves and their families. Curent vacancies require fluency in Finnish, French or Dutch.
As a Virtual Banker, you will be an ambassador of our client helping to educate and tackle problems for thousands of clients. Your role will take place in a service center taking inbound calls from clients (individual investors) on a variety of topics. If you want to positively affect people’s lives through the power of financial awareness, enjoy providing a superior level of service, have a real passion for continuous learning then you are what we are looking for.
**What skills should you ideally have**:
Our client wants you to bring your personality into your calls and invest in your development to help achieve client satisfaction. Their goal is that through providing world class service, you are able to earn the trust and loyalty of their clients. Some of the unique aspects of this role
consists in the support you receive to achieve this, including calls differing in scope and a focus on providing you with a tailored feedback and coaching.
**Throughout these conversations you will**:
**Educate clients**: Engage clients in discussions involving education and navigation on accounts. Once licensed, participate in more in-depth conversations involving market conditions, trends and providing investment education.
**Be an advocate for clients**: Care enough to ask the difficult questions knowing that just one question, the right question, can change a client’s future.
**Use investigative skills**: Resolve client issues by using technology and business authorities within our client to identify efficient and effective methods to meet client goals.
**Be consultative**: Once licensed, recommend appropriate solutions to clients which align to their goals.
**Build strong relationships**: Work in a team based environment with a diverse group of associates focused on meeting the needs of the company and clients.
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